Judith McCready
West Monroe,LA
Summary
Dedicated professional with a strong background in customer service and cleaning, honed at Alpha Maid LLC. Recognized for exceptional attention to detail and a commitment to quality assurance, I excel in creating spotless environments while building lasting client relationships. My flexibility and effective communication skills enhance client satisfaction and drive repeat business.
Professional cleaner with significant experience in maintaining cleanliness and order in various environments. Known for strong focus on collaboration and achieving results, adapting to changing needs seamlessly. Expertise includes thorough cleaning, organization, and attention to detail, complemented by reliable and trustworthy nature.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Qualified [Desired Position] with strong track record of connecting with customers and driving sales. Successfully increased store revenue through personalized recommendations and effective merchandising. Demonstrated excellent communication and problem-solving skills in dynamic retail environments.
Overview
9
9
years of professional experience
Work History
House Cleaner
Alpha Maid LLC
03.2019 - 11.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Dusted picture frames and wall hangings with cloth.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Adhered to professional house cleaning checklist.
Cashier
Exxon Gas Station
08.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Salesperson
Electric Rides at Pecanland Mall
07.2017 - 01.2018
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased sales by offering advice on purchases and promoting additional products.
- Boosted customer satisfaction by providing personalized recommendations and assistance with product selections.
- Generated brand awareness and positive product impressions to increase sales.
Food and Beverage Cashier
Ike Hamilton Expo Center
02.2016 - 09.2016
- Enhanced customer satisfaction by efficiently processing food and beverage orders and payments.
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Supported team members during busy periods by multitasking effectively between cashier duties and other station responsibilities as needed.
- Collaborated with team members to provide exceptional service and maintain a clean, welcoming environment for patrons.
- Operated and sanitized kitchen and food preparation equipment.
- Handled cash transactions accurately, minimizing discrepancies and safeguarding company assets.
- Upheld proper food handling safety standards to ensure a healthy dining experience for guests.
- Maintained high levels of cleanliness throughout the work area, adhering to sanitation regulations and guidelines.
- Engaged customers to help create superior food and beverage experience.
Education
High School Diploma -
West Monroe High School
West Monroe, LA08-2019
Skills
- Cleaning and sanitization
- Customer service
- Housekeeping
- Bathroom sanitation
- Floor cleaning
- Quality assurance
- Glass cleaning
- Household management
- Deep cleaning expertise
- Surface sanitation
- Payment collection
- Clothes laundering
- Window cleaning
- Window washing
- Clutter removal
- Pet mess cleanup
- Childcare assistance
- Wall scrubbing
- Waste disposal
- Floor sweeping
- Eco-friendly practices
- Furniture treatment
- Packing and unpacking
- Safe chemical handling
- Odor control
- Dusting techniques
- Steam cleaning
- Floor polishing
- Gardening tasks
- Linen care
- Carpet vacuuming
- Restocking supplies
- Upholstery care
- Teamwork
- Store maintenance
- Flexibility
- Sales presentations
- Reference selling
- Organization
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Professionalism and courtesy
- Cleanliness and hygiene
- Cash handling expertise
- Maintaining composure
Accomplishments
- Worked overtime hours during the holiday season at the request of management.
- Cleaned an average of 2-3 homes per day.
- Trained and mentored several employees.
Timeline
Cashier
Exxon Gas Station
08.2021 - 02.2022
House Cleaner
Alpha Maid LLC
03.2019 - 11.2024
Salesperson
Electric Rides at Pecanland Mall
07.2017 - 01.2018
Food and Beverage Cashier
Ike Hamilton Expo Center
02.2016 - 09.2016
High School Diploma -
West Monroe High School
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