Judith Mena
Milford,CT
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
14
14
years of professional experience
Work History
Office Manager
Kenneth Mena Remodeling And New Construction
01.2014 - Current
- Led process improvement efforts within the HR department, resulting in streamlined workflows and reduced errors in data entry or reporting.
- Implemented diversity and inclusion initiatives, fostering a more inclusive workplace culture that valued all employees'' contributions.
- Leveraged labor market trends industry best practices inform decision-making on talent acquisition retention strategies.
- Reduced turnover rates by providing regular coaching, feedback, and comprehensive performance evaluations.
- Liaised between multiple business divisions to improve communications.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- 'Managed approximately 30 incoming calls, emails and faxes per day from customers.'
MANAGER, JOB COACHING
Abilis – Greenwich, CT
01.2010 - 01.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- 'Managed approximately 30 incoming calls, emails and faxes per day from customers.'
Education
Bachelor of Arts - Psychology
College of New Rochelle
New Rochelle, NY05.2009
Skills
- Microsoft Office proficiency
- Customer Service
- Office Management
- Clear oral/written communication
- Excellent multi-tasking ability
- Administrative Support
- Scheduling Coordination
- Organizational Skills
- Office Administration
Timeline
Office Manager
Kenneth Mena Remodeling And New Construction
01.2014 - Current
MANAGER, JOB COACHING
Abilis – Greenwich, CT
01.2010 - 01.2014
Bachelor of Arts - Psychology
College of New Rochelle
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