Experienced customer service representative with keen attention to detail and proven ability to quickly adapt and learn. Strong background in providing exceptional customer support, successfully resolving complex issues while maintaining high professionalism. Dedication to delivering outstanding service, combined with meticulous attention to detail, ensures every customer interaction is handled with utmost care and efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Package Handler
Maverick
01.2025 - Current
Followed safety regulations to maintain safe work environment.
Improved package handling efficiency by implementing proper sorting and organizing techniques.
Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Reduced damage rates for packages through careful handling and adherence to safety protocols.
Cashier/Customer Service
CVS Health
01.2023 - 02.2024
As a cashier and supervisor at cvs I would provide great customer service and handle cash
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Janitorial Worker
HES Facilities Management
02.2022 - 10.2022
I worked as a janitor cleaning schools
Elementary, middle and high school my duties were cleaning the restrooms and also the classrooms making sure everything is clean and sanatized
Swept hard surface floors using broom or push broom dust mop.
Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
Reduced the spread of germs by regularly disinfecting high-touch surfaces such as door handles and light switches.
Contributed to a pleasant atmosphere for visitors through diligent upkeep of common areas, restrooms, and entryways.
Picker/Packer
Ulta warehouse
06.2021 - 11.2021
As a picker at the Ulta warehouse I would be picking as timely efficient and fast as possible
Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
Contributed to warehouse efficiency by collaborating with teammates on load planning, space optimization, and material handling procedures.