Judith Nielsen
Brooklyn,NY
Summary
Experienced Administrative Assistant and Bookkeeper with 19 years of experience in fast-paced office settings. Responsible, punctual and productive professional when working with little to no supervision.
Currently working on Bookkeeping License and looking for hands on experience in a accounting department.
Overview
26
26
years of professional experience
Work History
Administrative Assistant
Risk Strategies Company
03.2005 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Implemented secure filing systems to ensure confidentiality of sensitive information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Bookkeeper
Risk Strategies Company
03.2005 - Current
- Maintained and processed invoices, deposits, and money logs.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Client Service Representative
Risk Strategies Company
03.2005 - Current
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Managed incoming calls, providing prompt and accurate information to clients about products and services.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Assisted clients with navigating online platforms and tools, enhancing their overall experience with the company''s resources.
Bank Teller
Bank Of New York
11.1997 - 03.2005
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Counted and packaged currency and coins.
- Reconciled cash drawer and resolved discrepancies.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Maintained friendly and professional customer interactions.
- Processed wide variety of retail banking transactions for personal and commercial customers.
Intern
Borough Of Manhattan Community College Website
06.2003 - 07.2003
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Updated website by formatting documents submitted by college departments and posting them to the college web servers
- Created new web pages
- Proofread material for accuracy
Education
Associate of Science - Multimedia Programming And Design
Borough of Manhattan Community College of The City University of New York
New York, NY06.2005
Skills
- Bookkeeping
- Data inputting
- Spreadsheet tracking
- Documentation and Recordkeeping
- Invoice Processing
- Computer Skills (Microsoft Word, Excel, Outlook)
- Time Management
- File Organization
- Attendance record management
- Administrative Support
Additional Information
Notary Public
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Risk Strategies Company
03.2005 - Current
Bookkeeper
Risk Strategies Company
03.2005 - Current
Client Service Representative
Risk Strategies Company
03.2005 - Current
Intern
Borough Of Manhattan Community College Website
06.2003 - 07.2003
Bank Teller
Bank Of New York
11.1997 - 03.2005
Associate of Science - Multimedia Programming And Design
Borough of Manhattan Community College of The City University of New York
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