judith pangilinan
Denver,United States
Summary
Enthusiastic inventory specialis willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking Shipping Associate accustomed to lifting 80+ pounds repetitively. Possesses basic math skills and punctual nature. Works well in team environments.
Overview
5
5
years of professional experience
Work History
Shift Leader
Walgreens
03.2022 - 06.2023
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Customer Service Representative
Walgreens
12.2019 - 03.2020
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Designated Hitter
Walgreens
03.2021 - 03.2022
- Enhanced customer experience by providing prompt and efficient service as a Designated hitter
- Assisted in maintaining store cleanliness, resulting in a welcoming environment for customers.
- Provided excellent customer service through active listening and problem-solving skills.
- Worked in both phamarcy and the store at the same time.
Inventory Specialist
Walgreens
06.2023 - Current
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
- Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Ensured compliance with regulations concerning hazardous materials storage, contributing to a safe working environment.
- Completed physical inventory counts each month.
Skills
- Customer Service
- Heavy Lifting
- Vendor Management
Timeline
Inventory Specialist
Walgreens
06.2023 - Current
Shift Leader
Walgreens
03.2022 - 06.2023
Designated Hitter
Walgreens
03.2021 - 03.2022
Customer Service Representative
Walgreens
12.2019 - 03.2020