Summary
Overview
Work History
Education
Contracting Officer Representative (COR) II
Timeline
Generic

Judith Patterson

Salem

Summary

Business professional with expertise in managing office operations and administrative functions. Known for enhancing efficiency and supporting organizational goals. Strong focus on teamwork and adaptability, ensuring reliable and responsive service in dynamic environments.


Overview

13
13
years of professional experience

Work History

Business Office Administrator

Chemawa Indian Health Center
08.2014 - Current
  • Streamlined office operations by implementing efficient administrative processes and organizational systems.
  • Provided monthly, quarterly and annual reports by compiling and analyzing data to identify trends and areas for improvement as well as financial reports.
  • Developed strong professional relationships with external stakeholders through effective communication and negotiation skills.
  • Evaluated and refined office procedures to establish best practices that contributed to increased efficiency across all departments.
  • Maintained accurate financial records through diligent bookkeeping practices and regular audits of financial transactions.
  • Worked with State and Federal agencies to assure compliance with United States Code 25 UCS.1621.e Reimbursement for services we provided that led to increased revenue growth for the Chemawa Indian Health Center.
  • Ensured compliance with local, state, and federal regulations by staying informed about changes in relevant laws for business operations.
  • Hired, managed, developed and trained staff, established and monitored goals, and conducted performance reviews.

Collections Agent

First Source Advantage
02.2012 - 05.2014
  • Salary: 24,876.80 USD Per Year
  • Hours per week: 38
  • Analyze delinquent and legal eligible accounts, both early and late stage, for third party collections; Reviewed multiple systems to analyze account situations; Investigate customer's accounts and documents methodically; Punch all information about collection action of account into billing system; Resolve inconsistencies and prepare adjustments; Answer customer inquiries about account status; Evaluate claims denied for payment and poorly paid claims; Verify payment information adjustments to manager.
  • Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
  • Negotiated to collect balance in full.
  • Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.

Education

Bachelor of Science - Health Management And Policy

Oregon State University
Corvallis, OR
06.2007

Associate's Degree - Health Service Management

Chemeketa Community College
Salem, OR
06.2003

Contracting Officer Representative (COR) II

  • The COR's role is sto develop proper requirements and ensure during contract administration the contractors meet the commitments of their contracts, including the timeliness and delivery of quality good.
  • The COR 2 is for individuals supporting contract vehicles of moderate to high complexity with estimate contract values greater than $250,000 up to $10,000,000.


Timeline

Business Office Administrator

Chemawa Indian Health Center
08.2014 - Current

Collections Agent

First Source Advantage
02.2012 - 05.2014

Bachelor of Science - Health Management And Policy

Oregon State University

Associate's Degree - Health Service Management

Chemeketa Community College

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Judith Patterson