Judith Pfeil
Nesconset,NY
Summary
I demonstrate strong organizational skills and a commitment to fostering positive relationships with colleagues and customers. I am known for reliability and ambition, contributing to a welcoming and supportive work environment, and proven ability to assist others effectively, enhancing team collaboration and customer satisfaction. I also consistently maintains a positive demeanor, building trust through effective interactions.
Overview
5
5
years of professional experience
Work History
Recreational Aide
Family Service League
Brentwood, NY
01.2023 - Current
- Provide direct interaction and support to children and families residing in emergency housing to build upon strengths and resources.
- Prepare room for activities and programs and cleanup program materials.
- Assist with planning, organization, and delivery of programs and events that meet developmental, intellectual, physical, social-emotional, and recreational needs of children of all ages.
- Develop written lesson plans correlating to programs and activities offered.
- Provide enrichment and work towards building good character and positive self-esteem in clients.
- Practice excellent supervision and monitor skills pertaining to the safety of children.
- Assume bus duties to ensure all children returning from school and camp are adequately supervised.
- Contribute to a monthly department activities calendar that ensures a balance of programs for children of all ages, gender, and cultural backgrounds.
- Prepare room for activities and programs and cleanup program materials. Ensure play areas and activity centers are cleaned, well maintained and safe at all times.
- Maintain and instruct children in keeping good hygiene.
- Adhere to identified schedules and routines.
- Maintain meticulous record keeping and maintain current, accurate, and confidential client records.
- Work closely with program staff to implement and maintain program performance standards.
- Set and observe appropriate boundaries with clients; observe client confidentiality and HIPPA protocols.
- Provide crisis intervention.
- Attend staff meetings and trainings as required.
- Monitored group safety and quickly intervened to end unsafe behaviors.
- Connected personally with residents to improve participation and enjoyment.
- Assume bus duties to ensure all children returning from school or camp are safely supervised.
- Coordinate Summer Camp, UPK and Kindergarten eligible school enrollment with parents, camp and school district registration offices.
- Act as liaison with families, school districts, transportation services and DSS to facilitate school enrollment.
- Deliver daily documentation to each Case Manager, related to school attendance.
- Maintain master list of all students and their daily attendance records.
- All other duties assigned.
Associate
Sally Beauty
Patchogue, NY
06.2021 - 03.2023
- Received a certificate of appreciation for above and beyond customer service
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Helped customers complete purchases, locate items and join reward programs.
- Supported efficient and timely replenishment of sales floor merchandise.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Used POS system to process sales, returns, online orders and gift card activations.
- Greeted customers and helped with product questions, selections and purchases.
- Informed customers of current store promotions to encourage additional sales purchases.
Internship Student
EAC Network
Hauppauge, NY
01.2022 - 05.2022
- Shadowed staff and learned advanced work.
- Took notes during intakes.
- Accepted instruction from management regarding assignments and tasks.
- Organized and planned summer events for camp.
- Helped staff members with writing correspondence, restocking supplies and other administrative needs.
- Worked well in team environment as well as independently.
- Demonstrated enthusiasm and strong communication skill, remaining open to learning new things every day.
Sales Associate
Port Jefferson Florist
Port Jefferson, NY
05.2020 - 09.2020
- Also worked June 2019-August 2019
- Answered the phone and took customers orders
- Engaged with customers in a positive manner
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new and potential customers.
- Completed orders and organized product deliveries to meet customer timetables.
- Maintained records related to sales, returns and inventory availability.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
Education
Minor in Psychology
St. Joseph's College
Patchogue, NYMinor in Sociology
St. Joseph's College
Patchogue, NYBachelor of Arts - Criminal Justice
St. Joseph's College
Patchogue, NY05.2022
Skills
- Organization skills
- Receptionist
- Billing
- Computer skills
- Stocking and Replenishing
- Supporting Sales Staff
- Product Sales
- Cash Register Operation
- Cleaning
- Cash Handling
- Sales
- Product and Service Sales
- Customer Interaction
- Dependable and Reliable
- Teamwork and Collaboration
- Scheduling Events and Programs
- Activity Planning and Coordination
- Relationship Building
- Verbal and Written Communication
- Enrichment Activities
- CPR certification and Narcan certification
- Documentation and recordkeeping
- Self motivation
- Organization and time management
- Relationship building
- Program planning
- Problem-solving abilities
- Adaptability and flexibility
- Emotional support
- Data entry
Timeline
Recreational Aide
Family Service League
01.2023 - Current
Internship Student
EAC Network
01.2022 - 05.2022
Associate
Sally Beauty
06.2021 - 03.2023
Sales Associate
Port Jefferson Florist
05.2020 - 09.2020
Minor in Psychology
St. Joseph's College
Minor in Sociology
St. Joseph's College
Bachelor of Arts - Criminal Justice
St. Joseph's College