Judith Raschka
Phoenix,AZ
Summary
Diligent Student Admissions Representative with strong background in student admissions. Proven ability to guide prospective students through admissions process and effectively address their inquiries. Demonstrated excellent communication and interpersonal skills, ensuring smooth and positive experience for applicants.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Cook II
Sodexo
10.2024 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Gig Worker
Qwik/Veryable/Doordash
06.2015 - Current
- Carried out tasks to maintain clean and organized workspace.
- Assisted team members with daily operations, ensuring smooth workflow.
- Followed safety protocols to prevent workplace accidents.
- Operated machinery and tools for efficient production processes.
Owner/Tutor
MathMagic Tutoring
06.1989 - Current
- Tutor
- Parent/School Liaison
- Lesson Plans
- Student Assistance
- Finance
- Marketing
Warehouse Hybrid Delivery Driver
Fetch Package
12.2023 - 09.2024
- Delivered packages efficiently to ensure timely arrivals.
- Used navigation tools to optimize delivery routes for faster service.
- Improved delivery accuracy by double-checking package details before departure.
- Loaded and unloaded delivery vehicles to facilitate smooth operations.
Admissions Consultant
ITT Technical Institute
01.2015 - 09.2016
- Managed a high volume of inquiries from prospective students via phone, email, and social media platforms in a professional manner.
- Maintained accurate records of all student interactions using CRM software tools, enabling data-driven decision-making processes within Admissions office operations.
- Provided support to Financial Aid office by helping students navigate complex application processes for federal, state, and institutional funding sources.
- Provided personalized guidance to applicants throughout the entire admissions process, ensuring a smooth transition into higher education.
- Conducted thorough evaluations of applicant credentials to determine eligibility for admission based on established guidelines.
- Led tours of facility for potential clients and families to highlight features and benefits of membership.
Admissions Consultant
Independence University
07.2014 - 10.2014
- Assisted applicants with admissions packet and served as point of contact throughout admissions process.
- Answered phones, called prospects and handled initial email contacts for applicants to all campus programs.
- Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected.
- Trained new team members on department procedures, fostering a cohesive work environment that encouraged collaboration among colleagues.
- Developed strong relationships with prospective students, guiding them through the admissions process for a smooth transition into the program.
- Assisted in increasing student retention by providing ongoing support and troubleshooting technical issues.
- Utilized CRM software to track and manage prospect communications, ensuring appropriate follow-up actions were taken in a timely manner.
Admissions Representative & Manager
EDMC OHE Military Admissions
10.2009 - 10.2013
- Streamlined admissions processes by developing efficient workflows and improving communication channels.
- Coordinated with prospective students to enhance enrollment by providing personalized guidance throughout application procedures.
- Monitored enrollment trends for identifying areas of improvement and adjusting strategies accordingly.
- Ensured regulatory compliance by reviewing policies and procedures in alignment with state and federal guidelines.
- Developed enhanced interview schedules to accommodate applicants and maximize staff availability.
- Facilitated onboarding processes for new admissions staff to ensure seamless integration into the team.
- Conducted training sessions for staff to improve customer service and applicant engagement.
- Facilitated smooth transition for transfer students by collaborating with academic advisors, ensuring timely evaluation of credits and accurate course placement.
- Created a welcoming environment for both domestic and international students by organizing orientation programs tailored to their needs.
- Conducted comprehensive training sessions for admissions staff, enhancing their knowledge of institutional policies and procedures.
- Streamlined documentation processes, resulting in faster decision-making and improved applicant satisfaction levels.
- Evaluated performance metrics regularly, identifying areas for improvement within the admissions department''s operations.
Tutoring Director for Pinal County
A Road2 Learning
03.2009 - 09.2009
- Directed organizational strategy to achieve long-term growth and operational goals.
- Improved efficiency by streamlining workflows and eliminating redundant processes.
- Oversaw cross-functional teams for successful execution of high-priority initiatives.
- Developed strategic partnerships to expand business opportunities and market reach.
- Increased stakeholder engagement by fostering transparent communication and collaboration.
- Provided mentorship to emerging leaders to strengthen organizational leadership pipeline.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Doctoral Admissions Representative
University of Phoenix
03.2006 - 07.2008
- Guided prospective students through admissions process to foster enrollment and ensure compliance with institutional policies.
- Enhanced applicant experience by addressing inquiries and providing accurate, timely information.
- Increased enrollment by building strong relationships with prospective students and their families.
- Conducted informational sessions to educate applicants about programs and campus resources.
- Reviewed application materials to ensure completeness and eligibility for admission.
- Facilitated seamless communication between applicants and departments to address concerns and clarify requirements.
- Developed personalized guidance for prospective students to match academic goals with program offerings.
- Coordinated with financial aid offices to ensure applicants received necessary assistance and guidance.
- Boosted conversion rates by consistently following up with prospective students through phone calls, emails, and personalized communications.
- Assisted in meeting annual enrollment goals by consistently achieving personal recruitment targets set forth by management each academic year.
- Continuously improved personal knowledge of academic programs offered at our institution, ensuring accurate representation of program details during interactions with prospective students.
- Mentored newly hired staff members in their roles as Admissions Representatives, fostering a culture of professional growth and development within the department.
Education
Bachelor of Science - Hospitality Management
University of Phoenix
Phoenix, AZ09.2009
Skills
- Demonstrated achievement in postsecondary enrollments for major universities
- Extensive military educational benefit knowledge
- Loyalty
- Excellent curriculum writing for trainings as well as trainer
- Extensive online instruction knowledge both as liaison, teacher, student, and manager
- Over20 years’ experience in tutoring mathematics and sciences, substitute teaching, direction and instruction in academia
- Excellent oral and written skills
- Superb people skills
Exemplary leadership experience
- Trusted customer/client service
- Organization
- Goal-oriented
- Passionate
- Results Driven
- Ordering
- Accounting
- Marketing
- Sales
Certification
- RI, International State Certified Peer Support Specialist
- University of Phoenix 03/2010 Certification in Project Management
- State Requirements Substitute Teaching, State of Arizona
- Mathematics Passing Score, State of Arizona AEEPA
- State of Arizona Fingerprint Clearance Card
- ServSafe Food Handler's Certification
- Arizona Driver's License
Timeline
Cook II
Sodexo
10.2024 - Current
Warehouse Hybrid Delivery Driver
Fetch Package
12.2023 - 09.2024
Gig Worker
Qwik/Veryable/Doordash
06.2015 - Current
Admissions Consultant
ITT Technical Institute
01.2015 - 09.2016
Admissions Consultant
Independence University
07.2014 - 10.2014
Admissions Representative & Manager
EDMC OHE Military Admissions
10.2009 - 10.2013
Tutoring Director for Pinal County
A Road2 Learning
03.2009 - 09.2009
Doctoral Admissions Representative
University of Phoenix
03.2006 - 07.2008
Owner/Tutor
MathMagic Tutoring
06.1989 - Current
Bachelor of Science - Hospitality Management
University of Phoenix