Judith Reed
Alpena,MI
Summary
Dynamic and results-driven professional with a strong background in customer service at Meijer and Bahama Breeze. Recognized for enhancing customer satisfaction through personalized assistance and effective communication. Proven ability to manage cash transactions accurately while maintaining a clean and organized environment. Committed to reliability and professionalism in all interactions.
Overview
16
16
years of professional experience
Work History
Cashier
Meijer
09.2016 - 07.2025
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Processed customer transactions efficiently using POS systems, ensuring accurate cash handling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout area, enhancing overall shopping experience.
- Monitored and reported discrepancies in cash drawer, maintaining accountability and accuracy standards.
Tanning Associate
Bahama Breeze/Heather Montalvo
10.2009 - 09.2016
- Educated customers on tanning products and equipment usage for informed choices.
- Ensured cleanliness and organization of tanning rooms to enhance customer experience.
- Assisted in managing inventory levels, tracking product usage, and replenishing supplies as needed.
- Promoted monthly specials and new products through engaging marketing materials displayed throughout the salon.
- Improved customer satisfaction by providing personalized tanning recommendations based on skin type and desired results.
- Supported overall salon operations as needed, including opening/closing procedures and staff training initiatives.
- Increased sales of tanning packages and products by effectively communicating their benefits to clients.
- Assisted customers with proper use of tanning beds, ensuring optimal results and minimizing the risk of skin damage.
- Handled cash transactions accurately, reconciling daily sales reports for management review.
- Educated clients on safe tanning practices, reducing the likelihood of burns or other adverse effects.
- Managed appointment scheduling efficiently to maximize salon utilization and minimize wait times for clients.
- Maintained a clean and hygienic salon environment, ensuring the safety and comfort of all guests.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Maintained clean and stocked front counter area.
- Informed and demonstrated how to use tanning equipment to new clients.
Education
GED -
Alpena
Alpena, MISkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Professionalism and courtesy
- Reliability and punctuality
Timeline
Cashier
Meijer
09.2016 - 07.2025
Tanning Associate
Bahama Breeze/Heather Montalvo
10.2009 - 09.2016
GED -
Alpena