Judith Reynoza
Redwood City,CA
Overview
3
3
years of professional experience
Work History
Produce Manager
Safeway
Mountain View, CA
08.2023 - 05.2025
- Organized weekly meetings with team members to discuss goals and objectives related to job performance.
- Built relationships with vendors through frequent communication regarding orders and shipments.
- Resolved customer complaints promptly while maintaining a positive attitude towards customers.
- Assigned work and monitored performance of project personnel.
- Conducted weekly inventories to track shrinkage losses due to expiration dates or mishandling by staff.
- Maintained records of purchases, storage temperatures, deliveries, and invoices for accuracy in financial reporting.
Cashier
Safeway
San Mateo, CA
08.2023 - 02.2024
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints professionally in accordance with company policy.
Customer Service Representative
Teleperformance
Nicaragua
01.2022 - 04.2023
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer complaints promptly and efficiently.
- Developed positive relationships with customers through friendly interactions.
- Answered customer inquiries via phone, email, and chat.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Education
Some College (No Degree) - Management
Polytechnic University
Nicaragua Skills
- Inventory management
- Vendor relations
- Customer service
- Department leadership
- Quality control
- Stock rotation
- Teamwork
- Friendly, positive attitude
Languages
Spanish
Native/ Bilingual
Timeline
Produce Manager
Safeway
08.2023 - 05.2025
Cashier
Safeway
08.2023 - 02.2024
Customer Service Representative
Teleperformance
01.2022 - 04.2023
Some College (No Degree) - Management
Polytechnic University
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