Judith Rizzo
Suffolk,VA
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
29
29
years of professional experience
Work History
Social Committee Chair
KFF Home Owner Association
03.2015 - Current
- Researched new ideas for programs and activities, in conjunction to organizing over 30 plus vendors for semi-annual festivals.
- Prepared publications such as flyers and brochures to promote and publicize recreational activities to participants and volunteers while organizing eight yearly community events.
- Compiled monthly activity program calender to distribute to residents and staff.
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Championed volunteer achievements and drove performance through incentives for Local Food Bank and Shelters raising over 680 meals annually.
Store Manager
Rite Aid
10.2004 - 02.2013
- Managed inventory control, cash control and store opening and closing procedures.
- Managed three stores, 30 employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Overseen yearly budget, ordering, hiring, scheduling, training of assistant managers and daily/weekly reporting.
Unit Manager
Arby's
06.2000 - 10.2004
- Set clear expectations and created positive working environment for 25 employees.
- Oversaw yearly budget, ordering, hiring, scheduling, training of assistant managers while balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Increased profitability by 5% year over year.
- Maintain daily efficiencies on weekly food costs.
- Achieved A rating with Triarc Company on an annual basis.
- Maintain high standard of 94% of mystery's shopping.
- Initiated partnership with the City of Hope, Philadelphia Chapter, Berlin community and five Arby's locations.
General Manager
Carvel Ice Cream Store
06.1992 - 10.2000
- Managed budget implementations, 20 employee reviews, training two retail locations, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty through five Center City Philadelphia Restaurants.
- Oversaw kiosk launches all over Albany, NY Airport and Baltimore Raven's football stadium.
- Assisted in promoting Carvel at National Trade shows and for television commercials.
Education
High School Diploma -
Marathon High School
Marathon, NYSkills
- Staff Management
- Customer Service
- Employee Motivation
- Maximizing Profitability
- Order Management
- Goals and Performance
- Inventory Management
- Store Opening and Closing Procedures
- Team Leadership
- Product and Service Sales
Timeline
Social Committee Chair
KFF Home Owner Association
03.2015 - Current
Store Manager
Rite Aid
10.2004 - 02.2013
Unit Manager
Arby's
06.2000 - 10.2004
General Manager
Carvel Ice Cream Store
06.1992 - 10.2000
High School Diploma -
Marathon High School
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