Judith Sandoval
Pomona,CA
Summary
Meticulous and systematic Human Resources Administrative skilled in payroll, planning, managing personnel and daily clerical needs. Bringing solid expertise in coordinating documents, records and handling sensitive information. Bi-lingual human resources operations service, management, transaction processing, and record keeping requirements.
Overview
9
9
years of professional experience
Work History
Motor Vehicle Representative
Department of Motor Vehicles
Pomona, CA
04.2023 - Current
- Provided information regarding motor vehicle regulations and procedures to customers.
- Performed data entry into the DMV computer system using correct codes to process applications correctly.
- Researched and resolved customer inquiries in a timely manner.
- Processed customer payments transactions.
- Issued Identifications and Drivers licenses cards upon completion of required paperwork.
- Assisted customers with filling out forms related to Motor Vehicle Registration Services.
- Reviewed customer applications for completeness before processing them through the DMV system.
Food Service Worker
Covina Valley Unified School District
Covina, CA
11.2021 - 04.2023
- Maintained order and cleanliness of work areas to conform with health codes.
- Followed recipes to prepare meals.
- Monitored inventory to keep adequate stock of food items and supplies.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
Human Resources Administrative
Consulate General of Mexico
Los Angeles, CA
09.2016 - 12.2020
- Engaged in the HR operations and Administration duties.
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Guided new hires through orientation and on-boarding and explained documentation requirements to facilitate HR process.
- Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.
- Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
- Supported 110 local employees and 25 diplomatic employees at varying levels.
- Assisted with Processing payroll requests according to established guidelines.
- Responsible for accurately entering employee payroll data into the company's payroll system.
- Maintained accurate attendance records for payroll purposes.
- Resolved payroll discrepancies and employee payroll inqueries promptly.
- Submitted monthly, quarterly and weekly reports to Secretary of Foreign Relations to track mandatory requirements.
Program Analyst
Consulate General of Mexico
City of Los Angeles, CA
12.2015 - 09.2016
- Responsible for the Government relief program for the most vulnerable migrant population in Los Angeles County area.
- Support with the repatriation of remains and vulnerable people to Mexico.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Copied, scanned and filed documents to maintain office records.
- Assisted migrant population by answering questions and providing information about existing eligible programs.
- Sorted and distributed mail to internal staff and prepared outgoing mail.
Customer Service Representative
Consulate General of Mexico
City of Los Angeles, CA
02.2015 - 12.2015
- Passport, Consular Identification and electoral cards Processing.
- Verified document authenticity to process passport, Consular Identification and electoral cards Processing.
- Performed clerical work, including typing, proofreading, computer inputting, filing, checking and recording information on records.
- Answered telephone to facilitate general information in response to public or office inquiries.
- Accurately entered data in numerical and alphabetical order.
- Complied with security policies and kept information confidential.
- Operated cash register, collected payments and provided accurate change.
Education
Bachelor of Science - Nutrition
Universidad Del Valle De Atemajac UNIVA
Zapopan, Jalisco, Mexico, Mexico2013
Diabetes Educator -
Mexican Diabetes Association A.C
Guadalajara, Jalisco, Mexico2010
Skills
- Human Resources
- Payroll and benefits administration
- Customer service
- Administrative operations
- Organization and efficiency
- Confidential document control
- Multitasking and prioritization
- Sensitive material handling
- Medical terminology
Timeline
Motor Vehicle Representative
Department of Motor Vehicles
04.2023 - Current
Food Service Worker
Covina Valley Unified School District
11.2021 - 04.2023
Human Resources Administrative
Consulate General of Mexico
09.2016 - 12.2020
Program Analyst
Consulate General of Mexico
12.2015 - 09.2016
Customer Service Representative
Consulate General of Mexico
02.2015 - 12.2015
Bachelor of Science - Nutrition
Universidad Del Valle De Atemajac UNIVA
Diabetes Educator -
Mexican Diabetes Association A.C