To secure employment as a Certified Medical Assistant to gain valuable experience in the medical field as I pursue my goal of becoming a nurse.
Overview
10
10
years of professional experience
Work History
Medical Assistant/Front Desk Receptionist
ColumbiaDoctors
08.2018 - Current
Triaged patients and obtained chief complaint, medical histories and medication intake.
Checked patients in, collected and verified insurance information, compiled new patient forms and updated patient files.
Daily office activities, greeting patients, inputting referrals into Epic and Crown EMR system.
Assisted physicians by preparing procedures.
Schedule all appointment type for patients.
Restocked and prepared exam rooms and medical equipment.
Performed COVID-19 PCR testing
Relayed messages from patients to physicians about concerns, condition updates or refill requests.
Collected various specimen such as stool, urine and blood and prepared them for the NYP lab or Quest.
Perform venipunctures on all range of ages.
Wash and autoclave instruments.
Managed Neurology, Surgery and Neurosurgery inventory for exam rooms and maintained supply log.
Increase transparency, encourage event reporting, and advance the safety culture by participating in and facilitating safety huddles, patient safety activates, culture reinforcement, and shared learning.
May assist with daily staffing schedule, same day absences, etc. Help ensure adequate coverage and address related issues as directed.
Assist with onboarding and training of new or less experienced CMAs. Share knowledge and offer guidance/mentorship to facilitate team collaboration and a supportive environment.
Guest Service Agent
GE Management Development Institute- Crotonville
03.2014 - 08.2018
Greet and welcome all hotel guest with a smile right when they enter in the lobby.
Check in patients and give a brief tour on the facility map and provided them their welcome packet.
Carefully wrote down all phone messages and relayed them to appropriate personnel.
Made accomodations and travel arrangements for visitors.
Solicited feedback through questionnaires to evaluate levels of guest satisfaction.
Reviewed account information and charges with guest during check out.
Education
Nursing
Rockland Community College
Suffern, NY
2026
Medical Assistant -
Southern Westchester BOCES, Valhalla, NY
08.2018
High School Diploma -
Sleepy Hollow High School
Sleepy Hollow, NY
Skills
National CMA MEDCA Certification
American Heart Association, BLS for Healthcare Providers (Infant/Child/Adult AED & CPR certified)
Exceptional Customer Services
Independent judgment
Phlebotomy~5 years, EKG
Equipment Sterilization
Bilingual: Fluent in Spanish and English
Experience in Crown EMR, IDX medical software and EPIC EMR
Medical Assistant, Front Desk Receptionist, Medical Billing at Edward Lee M.D. PCMedical Assistant, Front Desk Receptionist, Medical Billing at Edward Lee M.D. PC