Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Server
The French Pastry Shop
Santa Fe, NM
06.2023 - Current
Provided excellent customer service to ensure satisfaction.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Took orders from customers accurately and in a timely manner.
Verified quality and presentation of food before serving.
Monitored dining room for cleanliness and proper set-up at all times.
Handled money transactions accurately while following company procedures for handling cash payments.
Prepared checks, itemizing total meal costs and taxes.
Babysitter
Self Employed
Santa Fe, NM
05.2022 - 06.2023
Providing a safe environment for children to explore their curiosity and creativity.
Instructing children in basic hygiene practices such as brushing teeth or washing hands.
Cared for children of various ages and assisted with feeding, dressing and daily activities.
Communicated with parents about daily activities and any concerning behaviors.
Took children to and from school and extra-curricular activities.
Receptionist
Alpha Painting and Construction
Santa Fe, NM
10.2021 - 06.2023
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled appointments for clients, customers, and other visitors.
Performed data entry tasks into various computer systems accurately and promptly.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Kept updated records of office expenses and costs, assisting with budget tracking.
Department Manager
McDonald's
Pojoaque, NM
02.2015 - 08.2021
Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
Created monthly schedules for staff members to ensure adequate coverage during peak hours.
Utilized technology and software for inventory management and sales reporting.
Education
GED -
Northern New Mexico College
Española, NM
12-2016
Skills
Bilingual Communication Skills
Customer/Client relations
Scheduling
Basic Software Navigation
Management
Office Administration
Payroll Administration
Languages
English
Professional
Spanish
Professional
Timeline
Server
The French Pastry Shop
06.2023 - Current
Babysitter
Self Employed
05.2022 - 06.2023
Receptionist
Alpha Painting and Construction
10.2021 - 06.2023
Department Manager
McDonald's
02.2015 - 08.2021
GED -
Northern New Mexico College
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