Judith Seitz
Palm Bay,FL
Summary
Dedicated professional with extensive experience in field service and merchandising. Known for reliability and strong diagnostic skills, enhancing customer satisfaction through efficient service delivery and effective communication.
Overview
8
8
years of professional experience
Work History
Field Service Representative
Premium Retail Services Inc
03.2026 - Current
- Adapted quickly to changing client needs, ensuring seamless service execution.
- Utilized diagnostic tools to assess product functionality, identifying areas for improvement promptly.
- Assisted in inventory management by monitoring stock levels and reporting discrepancies promptly.
- Adapted quickly to new technologies and procedures, contributing to streamlined service processes.
- Work in various stores in my territory
Retail Field Service Rep
Crossmark Merchandising
06.2022 - 03.2026
- Executed field visits to assess client needs and provide tailored solutions.
- Collaborated with cross-functional teams to streamline service processes.
- Documented service activities accurately in company reporting systems.
- Developed and maintained positive relationships with clients through consistent communication.
- Implemented feedback mechanisms to enhance customer satisfaction and service quality.
- Developed lasting relationships with clients through excellent communication and professionalism.
- Enhanced customer satisfaction by providing timely and efficient field service support.
Retail Field Merchandiser
Lawrence Merchandising
04.2021 - 06.2022
- Executed product placement strategies to enhance visual appeal and drive customer engagement.
- Conducted regular audits of merchandise displays to ensure compliance with brand standards.
- Collaborated with store management to optimize inventory levels and replenish stock efficiently.
- Trained and mentored new team members on merchandising techniques and best practices.
Field Auditor
Scanscape
05.2018 - 06.2021
- Conducted comprehensive audits to ensure compliance with industry standards and regulations.
- Increased transparency within organizations by creating detailed audit reports that clearly communicated findings and recommendations for improvement.
- Remained adaptable during unforeseen challenges or changes in scope during field audits, adjusting plans as necessary without compromising quality or timeliness of results.
- Built strong rapport with clients, fostering trust and open communication that facilitated the completion of successful audit engagements.
- Evaluated the effectiveness of management''s response to identified issues through follow-up audits, ensuring implementation of recommended changes.
- Improved client satisfaction with timely and accurate completion of assigned audits, demonstrating strong attention to detail.
Education
High School Diploma -
Riverside High
Riverside, NJ06-1965
Skills
- Adaptability to change
- Field operations
- Diagnostic skills
- Work order preparation
- Schedule management
- Willing to learn
- Teamwork
- Time management
- Reliability
- Clear communication
- Work order completion
Timeline
Field Service Representative
Premium Retail Services Inc
03.2026 - Current
Retail Field Service Rep
Crossmark Merchandising
06.2022 - 03.2026
Retail Field Merchandiser
Lawrence Merchandising
04.2021 - 06.2022
Field Auditor
Scanscape
05.2018 - 06.2021
High School Diploma -
Riverside High