Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Judith Truitt

Port Orange,FL

Summary

Helpful professional with drive to provide remarkable guest service. Outgoing personality with dedicated problem-solving and understanding of importance of corporate branding. Excellent team leader consistently achieving and exceeding corporate goals for revenue generation and capacity.

Overview

18
18
years of professional experience

Work History

Innkeeper

the Virginia Cliffe Inn
05.2022 - 11.2023
  • Increased repeat business by fostering a welcoming atmosphere and consistently exceeding guest expectations.
  • Created enticing packages that combined accommodations with local attractions or activities, increasing overall revenue during off-peak periods.
  • Handled guest complaints professionally, promptly addressing issues and rectifying situations to ensure satisfaction.
  • Implemented effective marketing strategies to attract new clientele and maintain positive online reviews.

Houseparent

NM Boys & Girls Ranch
06.2019 - 04.2022
  • Promoted a sense of belonging among residents by fostering a positive group dynamic that emphasized mutual respect, empathy, and understanding.
  • Implemented conflict resolution strategies to maintain a harmonious living environment for all residents.
  • Completed detailed documentation for each resident''s file regarding behavioral observations, incidents reports, progress notes, and other pertinent information.

Service Writer

McCloskey’s Automotive
03.2017 - 09.2018
  • Responded to customer calls and emails to answer questions about products and services.
  • Reduced wait times for customers by effectively managing appointment schedules and coordinating with technicians.
  • Addressed customer concerns promptly and professionally, fostering trust and loyalty among clientele.

Underwriter/Operational Risk Consultant

Wells Fargo Bank
12.2005 - 06.2016
  • Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
  • Documented underwriting decisions and provided evidence of compliance with applicable regulations.
  • Examined credit reports, financial statements and tax returns to determine repayment capability.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Education

Certificate - Accounting

Miami Valley Career & Tech Ctr
Clayton, OH

High School Diploma -

Valley View High School
Germantown, OH

Skills

  • Staff Training and Development
  • Organizational Skills
  • Office Administration
  • Scheduling and calendar management
  • Customer Relations
  • Workflow Optimization

Accomplishments

  • Implemented strategic organizational systems and records management methodology to improve confidentiality, integrity and availability of critical business data.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Supervised team of 8 staff members.
  • Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.

Timeline

Innkeeper

the Virginia Cliffe Inn
05.2022 - 11.2023

Houseparent

NM Boys & Girls Ranch
06.2019 - 04.2022

Service Writer

McCloskey’s Automotive
03.2017 - 09.2018

Underwriter/Operational Risk Consultant

Wells Fargo Bank
12.2005 - 06.2016

Certificate - Accounting

Miami Valley Career & Tech Ctr

High School Diploma -

Valley View High School

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Judith Truitt