Judith VanLue-Williams

Motivate and train Rural King associates to be engaged, to be able to articulate the benefits of the financing to differing audiences, and to help execute the application process from start to finish in compliance with credit card and financing regulations. Responsible for the team to meet location goals and objectives set for finance applications. Be proactive in increasing engagement with associates at current location, as well as other locations within the district. Help greet customers with energy and enthusiasm to build rapport and present them with the opportunity to become a Card holder. Demonstrate passion for innovative ways to champion the financing programs. Ensure associates are following regulatory compliance processes. Establish and maintain a partnership with the team of associates at Credit Union.Responsible for adhering to and complying with the company policies established for the credit information gathering process. Customer service oriented. Oversee the online program including store fulfillment and customer pick up. Complete weekly audit comparing the online storage areas and physical product vs the online orders in the system to identify any items outside of the pick up time slot. Travels to other locations in the four state district to provide training to new employees.

Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

Managed compliance to keep organization operating within legal and regulatory guidelines.

Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets. Developed and maintained successful relationships with vendors, suppliers and contractors.

Enhanced team productivity by delegating tasks effectively and overseeing daily workflow. Managed office operations while scheduling appointments for department managers.

Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.

Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.

Completed a broad variety of administrative tasks for the College Director including: managing

an extremely active calendar of appointments; completing expense report, planed, coordinated and ensured the Director's schedule was followed and respected. Provided"gatekeeper" and "gateway" role, creating win-win situations for direct access to the Director's time and office. Communicated directly, and on behalf of the Director, with corporate members, students, staff, and others, on matters related to Director's programmatic initiatives. Researched, prioritized, and followed up on incoming issues and concerns addressed to the Director, including those of a sensitive or confidential nature. Determined appropriate course of action, referral, or response. Provided a bridge for smooth communication between the Director's office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff. Worked closely and effectively with Director to keep him well informed of upcoming commitments and responsibilities, following up appropriately. Provided leadership to build relationships crucial to the success of the organization, and managed a variety of special projects for the Director, some of which may have organizational impact. Successfully completed critical aspects of role with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the Director's ability to effectively lead the company. Prioritized conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.

Utilized computerized accounting software programs (CMS, Excel, Word) Generated accounting statements and reports. Researched cash receipts, coding and posting of receipts. Prepare daily bank deposit. Researched and applied unallocated cash. Oversaw client accounts, accounts receivable write-offs and payment reversals. Maintained financial records. Completed Monthly and Yearly financial and management reports. Organized and maintained retention files for required period of time.

Established strong relationships with vendors, negotiating favorable payment terms that benefited the company''s cash flow position.

Maintained high levels of confidentiality when handling sensitive financial data, protecting both client information and company assets from unauthorized access or misuse.

Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

Updated reports, managed accounts, and generated reports for company database.

Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.

Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.

Reported to senior corporate management team on organizational performance and progress toward goals.

Established team priorities, maintained schedules and monitored performance. Coordinated and prepared all financial closing actions in real estate transactions by reviewing and preparing financial contracts, examining completeness of real estate accounts and explaining costs of loans to buyers. Notarize Client signature at closing, record legal documents with County. Supervised South Bend Office with 4 employees.