Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jude Voss

Jude Voss

Santa,ID

Summary

Highly accomplished IT Professional with 15 years experience in leading and managing complex Salesforce implementations Extensive technical background along with the ability to lead cross-functional teams.


Strong interpersonal skills, highly adept at diplomatically facilitating discussions and negotiations with stakeholders, with a high attention to detail. Self-motivated with a strong analytical mind, alongside the ability to recognize and develop innovative strategies, plus displaying personal drive and a passion for delivering excellent customer and stakeholder satisfaction. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.

Overview

16
16
years of professional experience
2
2
Certification

Work History

Senior Technical Project Manager

MTX Group, Inc
03.2020 - Current
  • Manage large scale Salesforce deliveries including design, build, integration and deployment. Lead a team of Architects, Tech Leads, BA, QA, Administrators and Developers with US and offshore resources.
  • Deep focus and understanding on how Salesforce works, relationship building with customer, and best practices on how to quickly drive savings.
  • Ownership of all Project Management activities; Project Plan, RAID, Requirements, Roadmaps and project and running costs.
  • Manage expectations with scope checkpoint discussions
  • Salesforce change requests, including resource estimates, stakeholder management and implementation process.
  • Responsible for all aspects of the product backlog, EPICS/Features and prioritizing/refining the backlog, removing blockers.
  • Provide weekly updates and reporting to Client and C level stakeholders.
  • Built strong relationships throughout the organization and have developed a comprehensive understanding of business processes and customer journeys.

PMO Director

MTX Group, Inc
12.2020 - 06.2021
  • Provided mentorship to my direct reports
  • Provided Proactive QA reviews on projects of direct reports
  • Served as an escalation point for projects of direct reports Meticulously communicated and collaborated with key client stakeholders to assure satisfaction and success.
  • Work with Sales to ensure accurate scoping and LOE are done at time of sale

Salesforce Project Manager

Nuway Solutions
01.2018 - 01.2020
  • Develop and execute strategic project plans including schedules, budgets, and resources
  • Worked with business and IT executives to define technical solutions
  • Initiated and collaborated with business stakeholders on a day-to-day basis
  • Managed the full life cycle of multiple Salesforce projects
  • Projects delivered on time and within budget.

Salesforce Project Manager|IT Lead | Developer

Motorola Solutions
01.2007 - 01.2017
  • Lead member of the Salesforce implementation project team for Global Channel Operations and Marketing
  • Lead global development of enterprise CRM/PRM initiatives
  • Collaborated with global leadership teams and was responsible for change management review and approvals
  • Managed and communicated with remote developers during non-traditional business hours

Seibel Consultant

Australian Government Dept of Immigration and Detention
01.2006 - 01.2007
  • Lead member of a Siebel Public Sector development initiative
  • Responsible for requirement gathering and solution design
  • Lead and mentored Siebel developers to ensure configuration was completed and deadlines were met

Education

Bachelor of Business Administration - IT Management

College of Santa Fe
2009

Skills

  • Inspirational Leadership
  • Stakeholder Relations/Engagement Manager
  • Vendor Partnerships
  • Cross-Function Collaboration
  • Risk Mitigation/Strategic Planning
  • Budgeting and Resource Management
  • Agile Principles
  • Change Management Process
  • Project Goals and Milestones
  • Salesforce Development and Tech Lead
  • Salesforce Data Migration
  • Relational databases including creation, analysis, queries
  • Business Intelligence Data Modeling

Certification

  • Salesforce Certified Administrator(SCA), Salesforce, Sept-2022; Credential ID: 2583520
  • Salesforce Certified Platform App Builder Certification, Salesforce, Sept-2022; Credential ID: 20721321

Timeline

PMO Director

MTX Group, Inc
12.2020 - 06.2021

Senior Technical Project Manager

MTX Group, Inc
03.2020 - Current

Salesforce Project Manager

Nuway Solutions
01.2018 - 01.2020

Salesforce Project Manager|IT Lead | Developer

Motorola Solutions
01.2007 - 01.2017

Seibel Consultant

Australian Government Dept of Immigration and Detention
01.2006 - 01.2007

Bachelor of Business Administration - IT Management

College of Santa Fe

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Jude Voss