Reliable and adaptable professional with extensive experience in customer service and pet care. Skilled in maintaining safety awareness while fostering strong relationships with clients, ensuring satisfaction and trust.
Overview
5
5
years of professional experience
Work History
Dog Walker/Dog Sitter
Leashrly Life
Franklin, MA
03.2025 - 01.2026
Ensured safe and enjoyable walks for multiple dogs of varying sizes and temperaments.
Developed strong relationships with clients through effective communication and reliability.
Implemented positive reinforcement techniques to promote good behavior during walks.
Enhanced walking routes to provide stimulating environments for dogs, promoting physical activity.
Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
Server/Host Manager
Cousins Maine Lobster Food Truck
Medway, MA
03.2024 - 12.2024
Delivered exceptional customer service in fast-paced food truck environment.
Streamlined food preparation.
Maintained cleanliness to ensure health standards.
Handled cash/POS transactions accurately, ensuring proper change distribution and record-keeping.
Engaged with customers to create a welcoming atmosphere, promoting brand loyalty.
Served food and beverages promptly with focused attention to customer needs.
Provided attentive service during high-volume periods.
Server/Manager
Twist Bakery and Cafe
Millis, MA
03.2021 - 09.2023
Managed dining area, maintaining cleanliness and organization throughout shifts.
Processed customer orders accurately using point-of-sale systems for efficient transactions.
Resolved guest complaints swiftly, enhancing overall dining experience and loyalty.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.