Judith Waldron

Greet customers and provide assistance in locating items.

Provide accurate cash register operations, including accepting payments and providing change.

Return unacquired products/merchandise to their designated location.

Assisted customers by answering calls and emails, providing details about a wide range of company tours and facilitating reservations.

Managed the organizational process of guest comment cards, accurately assigning them to designated areas within the company.

Handled escalated customer complaints received from three different states' Regulatory Commissions, Company Executives, and Legislative Offices.

Collected relevant information and promptly responded to subpoenas received by the Company.

Engaged closely with the company's legal team, offering crucial support in managing legal disputes and acting as an authoritative expert during courtroom procedures.