Judith Espinoza Healey
Woodland,CA
Overview
17
17
years of professional experience
1
1
Certification
Work History
Bakery Italian Cafe
Owner
512 Main Street Woodland, CA
02.2022 - 07.2023
- Enhanced customer satisfaction by providing friendly and efficient service in a fast-paced bakery/cafe environment.
- Increased daily sales by upselling products and promoting seasonal specials to customers.
- Assisted with inventory management, ensuring adequate stock levels for high-demand items.
- Collaborated with team members to maintain a clean and organized work area, adhering to strict health and safety guidelines.
- Contributed to the development of new menu items by providing feedback on taste tests and customer preferences.
- Prepared fresh bakery items daily, following precise recipes and presentation standards for consistent quality.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Managed time effectively, prioritizing tasks to ensure smooth operations during peak hours.
- Provided exceptional customer service, promptly addressing concerns or complaints to maintain a positive reputation in the community.
- Supported fellow associates as needed, fostering a collaborative work environment that encouraged teamwork and communication.
- Streamlined order processing by implementing an efficient system for handling take-out and delivery orders.
- Maintained product freshness by rotating stock regularly and monitoring expiration dates closely.
- Educated customers about menu offerings, allergen information, and dietary restrictions for an inclusive dining experience.
- Participated in regular staff meetings to discuss operational improvements, increasing overall efficiency within the bakery/cafe setting.
- Assisted with event catering tasks when necessary, helping create memorable experiences for clients through delicious food offerings and professional service.
- Expanded knowledge of baking techniques through ongoing training sessions and self-guided research efforts.
- Reduced waste by carefully managing portion sizes during meal preparation processes after tracking trends in consumer consumption patterns over time.
- Promoted sustainability initiatives within the cafe environment by implementing recycling procedures where possible.
- Maintained consistency throughout all products by following strict quality control measures and guidelines, ensuring customer satisfaction always remained high.
- Increased overall efficiency of the bakery/cafe operations through effective teamwork, clear communication between staff members, and a strong work ethic.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Used utensils and equipment to portion, wrap and display bakery items.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Inspected goods to establish accurate pricing and labeling.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Measured and mixed ingredients accurately to assist in baking process.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
- Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Accurately operated cash register to process customer payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Replenished serving stations with fresh food and cleaned up spills.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Documented customer orders and conveyed special requests to kitchen staff.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Prepared salads, soups and sandwiches for customers.
- Brewed coffee and tea and changed out drink station syrups.
- Completed milkshakes and ice cream desserts for customers.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Observed customer purchases in line and differentiated between standard portions.
- Backed up servers by setting up trays and completing some food deliveries.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Cake Decorator and Baker
Safeway Inc.
Santa Rosa, CA
06.2012 - 01.2021
- Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
- Improved bakery sales by creating innovative cake designs for holidays and special events.
- Collaborated with the baking team to ensure seamless production of cakes, resulting in increased efficiency.
- Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
- Mentored new employees on cake decorating techniques, fostering a positive work environment and promoting skill development.
- Expanded the bakery''s offerings by introducing various frosting techniques, leading to more diverse product options for customers.
Manager's Assistant
Fountain Grove Lodge Senior Living
Santa Rosa, CA
03.2016 - 12.2019
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communication.
- Resolved basic computer and office equipment issues through troubleshooting.
- Scheduled meetings and managed calendar.
Child and Youth Program Assistant Ministry
Santa Rosa De Lima Church
Sonoma County
01.2007 - 08.2013
- Enhanced children''s social skills by organizing group activities and promoting positive interactions.
- Fostered a safe and nurturing environment for children to learn, play, and grow in both indoor and outdoor settings.
- Collaborated with colleagues to develop age-appropriate programs that met the needs of diverse learners.
- Boosted parent satisfaction through consistent communication regarding their child''s progress and achievements.
- Assisted in planning and executing special events for families, fostering strong community connections.
- Monitored children''s behavior and intervened when necessary, ensuring a respectful learning atmosphere.
- Conducted regular assessments of children''s development, using results to inform individualized instruction strategies.
- Managed classroom materials and resources effectively, maintaining an organized space conducive to learning.
- Implemented creative arts activities that encouraged self-expression while also developing fine motor skills.
- Provided homework assistance as needed, helping students succeed academically outside of program hours.
- Maintained accurate records of attendance, incidents, and other pertinent information for regulatory compliance purposes.
- Utilized positive reinforcement techniques to encourage appropriate behaviors among participants consistently.
- Ensured adherence to health guidelines through proper food handling procedures during snack times or meal preparation activities.
- Facilitated physical activity sessions that promoted overall wellness among children of all ages and abilities.
- Contributed ideas for continuous program improvements during staff meetings or professional development opportunities regularly attended.
- Developed strong relationships with parents by providing timely feedback on their child's progress while addressing any concerns promptly.
- Effectively managed challenging situations or conflicts between participants by implementing problem-solving techniques designed to teach valuable life skills.
- Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
- Developed and implemented fun, educational activities for children of varying ages.
- Communicated effectively with children, fellow staff members and parents by utilizing active listening and interpersonal skills.
- Created list of needed supplies and materials for activities.
- Provided parents and guardians with written weekly progress reports for each child.
- Assisted supervisor by completing administrative and clerical tasks for program.
- Created safe, fun environment for children and teens attending special programs at [Type] facility.
- Assisted with youth development and other recreation programs to improve quality of camper experience.
- Recommended activities, equipment and supplies for programs and identified vendors to furnish materials.
- Communicated frequently with campers and parents to meet camper needs and achieve high satisfaction ratings.
- Explained and enforced rules and regulations of Church rules program.
- Developed and maintained relationships with community organizations and agencies.
- Facilitated outreach activities to build community awareness.
- Facilitated communication between clients and other service providers.
- Monitored progress towards service plan goals.
- Developed and maintained accurate records of programs and services.
- Cultivated and maintained relationships with community members to facilitate outreach activities.
- Participated in meetings with stakeholders to discuss program objectives and strategies.
- Monitored and evaluated impact of social services on community.
- Coordinated with local government to provide resources to clients.
- Implemented and developed programs to address poverty and inequality.
- Spoke with senior citizen groups to expand community engagement and program outreach.
- Assisted in developing grant proposals to support social service initiatives.
Education
Associate of Arts - Culinary Arts, And Food Preparation
Secundaria Juana De Arco
Michoacan MexicoSkills
- Problem-solving aptitude
- Point-of-sale system knowledge
- Sanitation and cleanliness
- Flexible schedule availability
- Bakery product knowledge
- Time management abilities
- Reliable and punctual
- Sales and upselling
- Interpersonal relationship building
- Teamwork and collaboration
- Pastry decoration techniques
- Food preparation expertise
- Food safety compliance
- Cash handling proficiency
- Cafe operations management
- Food presentation talent
- Adaptability and resilience
- Multitasking capabilities
- Allergy awareness understanding
- Customer service excellence
- Strong communication skills
- Conflict resolution abilities
- Baking equipment operation
- Espresso machine mastery
- Menu development creativity
- Order processing accuracy
- Attention to detail
- Display Maintenance
- POS System Operation
- Display Case Setup
- Work Prioritization
- Stock Rotation
- Quality Assurance
- Point of Sale Operation
- Performance Improvement
- Accurate Order Fulfillment
- Surface Cleaning
- Product Rotation
- Shipment Processing
- Product Merchandising
- Bakery Equipment Knowledge
- Menu Memorization
- Food Handling Safety
- Food Running
- Customer Service
- Menu Item Knowledge
- POS System Experience
- Telephone Etiquette
- Cash Register Operation
- Flexible Schedule
- Health Department Standards
- Food Safety
- Inventory Control
- Shrink Reduction
- Cash Management
- Cash Handling
- Cake Decorating
- Bakery Display Preparation
- Temperature Monitoring
- Food Portioning
- Waste Reduction
- Resolving Complaints
- Batch Cooking
- Order Taking
- Payment Processing
- Kitchen Maintenance
- Calculating Bills
- Inventory Management
- Basic Math
- Quality Control
- Inventory Rotation
- Multitasking and Organization
- Data Entry
- Managing Orders and Deliveries
- Packaging and Labeling
- Food Arrangement
- Revenue Generation
Accomplishments
I open my fist Bakery in 1998, it was a great successful business, for thirteen years. In 2005, I enter the Sonoma County Harvest Fair Competition, where I revived 4 Gold metals, 3 Silver and 1 Bronze. From the year mention to 2009.
Being Guy Fiery one of the judges to award me with the Gold medals. In November, 2023 I was selected to the top 20, for a competition with Cake Boss.
Being Guy Fiery one of the judges to award me with the Gold medals. In November, 2023 I was selected to the top 20, for a competition with Cake Boss.
The public is who decided by vote and Donations for Children with Cancer, who will be the top 5.
I'm one of the top 5. very exited!
Certification
- [Area of expertise] License - [Timeframe]
- Restaurant Food Preparation.
- Baking
- Cake Decorating
- [Area of certification], [Company Name] - [Timeframe]
- Health Department certified
- [Area of certification] Training - [Timeframe]
- Pastry Chef Certificate
- Licensed [Job Title] - [Timeframe]
- Business Licensed
- Certified [Job Title], [Company Name] - [Timeframe]
- Tia Judith Confection Bakery Cafe and cuisine
comfirmed top 5 finalist in a competition with Cake Boss!
It will take place in the next few days.
For more information: PHOENIX, October 31, 2023 (Newswire.com) - Colossal, known as the global leader in fundraising through online competitions for charities, announces that this year’s annual Greatest Baker Competition will be presented by Buddy Valastro. Who will host an exclusive workshop and Q&A guiding participants through the intricate art of baking during the competition.
Andrew McDonough B+ (Be Positive) Foundation.
Colossal proudly supports the B+ Foundation, the largest provider of financial assistance to families of kids with cancer in the United States. This incredible organization funds research to find cures for childhood cancers and advancements in treatment protocols. Colossal raised over $1.5 million from the 2022 Greatest Baker Competition in support of its mission.
For more information and to join in the fun, please visit https://greatestbaker.com for a full list of rules and to register.
Languages
English and Spanish
Full Professional
Timeline
Bakery Italian Cafe
Owner
02.2022 - 07.2023
Manager's Assistant
Fountain Grove Lodge Senior Living
03.2016 - 12.2019
Cake Decorator and Baker
Safeway Inc.
06.2012 - 01.2021
Child and Youth Program Assistant Ministry
Santa Rosa De Lima Church
01.2007 - 08.2013
Associate of Arts - Culinary Arts, And Food Preparation
Secundaria Juana De Arco
- [Area of expertise] License - [Timeframe]
- Restaurant Food Preparation.
- Baking
- Cake Decorating
- [Area of certification], [Company Name] - [Timeframe]
- Health Department certified
- [Area of certification] Training - [Timeframe]
- Pastry Chef Certificate
- Licensed [Job Title] - [Timeframe]
- Business Licensed
- Certified [Job Title], [Company Name] - [Timeframe]
- Tia Judith Confection Bakery Cafe and cuisine