Judith M. Quintana

• Works with banquet manager to coordinate event set up and schedule.
• Sets up banquet tables and chairs based on event requirements.
• Arranges linens and table settings according to seating plan and event theme.
• Performs opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
• Sets up buffet tables for special events, runs food, and replenishes food in buffet.
• Carries out professional service, retaining polite and friendly approach at all times.
• Answers guest questions about event plans and food service choices.
• Inspects dishes and utensils for cleanliness.
• Arranges food, utensils and condiments on trays to serve meals with necessary items.
• Serves appetizers, delivers entrees, and refills beverages for banquet guests.
• Adheres to all health and safety regulations while serving food and beverages.
• Maintains event cleanliness during service by promptly clearing dishes after each course.
• Maintains customer satisfaction with timely table check-ins to assess food and beverage needs.
• Refills beverage glasses, clears and resets tables, and stocks service areas.
• Resolves guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Replenishes condiments and other supplies at tables and service bars when needed.
• Maintains clean and safe work environment.
• (It is my job to ensure guests are taken care of and my pleasure to serve in any way I can.)

• Completes data entry tasks with accuracy and efficiency.
• Communicates with supervisors and colleagues to process data quickly and resolves discrepancies.
• Enters data into various computer systems accurately.
• Follows established procedures to enter and process data correctly.
• Enters numerical data into databases with speed and accuracy using 10-key pad.
• Secures and protects data from unauthorized access by complying with security protocols.

• Works with banquet manager to coordinate event set up and schedule.
• Sets up banquet tables and chairs based on event requirements.
• Arranges linens and table settings according to seating plan and event theme.
• Performs opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
• Provides friendly, courteous service to create memorable moments for guests.
• Carries out professional service, retaining polite and friendly approach at all times.
• Answers guest questions about event plans and food service choices.
• Adjusts service based on customer requests and kitchen readiness.
• Inspects dishes and utensils for cleanliness.
• Arranges food, utensils and condiments on trays to serve meals with necessary items.
• Serves appetizers, delivers entrees, and refills beverages for banquet guests.
• Adheres to all health and safety regulations while serving food and beverages.
• Maintains event cleanliness during service by promptly clearing dishes after each course.
• Maintains customer satisfaction with timely table check-ins to assess food and beverage needs.
• Refills beverage glasses, clears and resets tables, and stocks service areas.
• Resolves guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Replenishes condiments and other supplies at tables and service bars when needed.
• Asks diners about meals to assess satisfaction and collect vital feedback to improve operations.
• Maintains clean and safe work environment.
• (It is my job to ensure guests are taken care of and my pleasure to serve in any way I can.)

• Works with banquet manager to coordinate event set up and schedule.
• Sets up banquet tables and chairs based on event requirements.
• Arranges linens and table settings according to seating plan and event theme.
• Performs opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
• Responds to guest inquiries and requests promptly and courteously.
• Provides friendly, courteous service to create memorable moments for guests.
• Answers guest questions about event plans and food service choices.
• Adjusts service based on customer requests and kitchen readiness.
• Inspects dishes and utensils for cleanliness.
• Arranges food, utensils and condiments on trays to serve meals with necessary items.
• Serves appetizers, delivers entrees, and refills beverages for banquet guests.
• Adheres to all health and safety regulations while serving food and beverages.
• Maintains event cleanliness during service by promptly clearing dishes after each course.
• Maintains customer satisfaction with timely table check-ins to assess food and beverage needs.
• Refills beverage glasses, clears and resets tables, and stocks service areas.
• Resolves guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Replenishes condiments and other supplies at tables and service bars when needed.
• Asks diners about meals to assess satisfaction and collect vital feedback to improve operations.
• (It is my job to ensure guests are taken care of and my pleasure to serve in any way I can.)

• Scanned products on pallets to verify, the order was complete.
• Reviewed order data to verify transactions and shipping dates.
• Completed basic mathematical calculations to check weights and dimensions of shipments.
• Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
• Verified product orders and shipping dates and entered information into databases and reports.
• Prepared the orders with correct paperwork to be picked up by carrier.

• Scanned and filed documents that had material information that was being shipped.
• Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
• Verified transactions, product orders and shipping dates and entered information into databases and reports.
• Maintained accurate computer records of materials weights, bill amounts, and identified variances.
• Reviewed order data to verify transactions and shipping dates.
• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
• Orchestrated routing by producing accurate shipping documentation and package labels.
• Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
• Completed basic mathematical calculations to check weights and dimensions of shipments.
• Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
• Analyzed data to prepare reports and identify process improvements.
• Packed, secured, labeled and applied postage to materials to prepare items for shipment to aerospace companies.
• Verified orders by comparing names and quantity of items packaged with shipping documents.
• Worked effectively with coworker to resolve shipment issues, damaged materials and shortages.
• Processed required paperwork to expedite handling of shipped goods.
• Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.

• Interacted with customer service reps by phone, email, to provide information.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Maintained organized files and stocked supplies to support team needs and maximize performance.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
• Provided clerical support, addressing routine, and special requirements.
• Managed daily data entry and kept clerical information accurate and up-to-date.
• Completed clerical tasks such as filing, copying, and distributing mail.
• Maintained and updated office records, both digital and physical.
• Prepared and edited documents to produce precise, accurate and professional communication.
• Created purchase orders and tracked invoices to avoid missed or delayed shipments.
• Collaborated with various departments to complete assigned tasks (picking and verifying department).

• Operated machining equipment safely with team of operators.
• Followed detailed instructions to operate machines with accuracy and produced boxes for pickers.
• Set up and adjusted equipment and properly configured machines for daily operation.
• Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
• Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
• Replenished materials and supplies as needed to maintain production.

• Sorted and classified documents into appropriate filing systems for increased traceability.
• Identified and corrected inconsistencies in filing systems for increased accuracy.
• Examined, categorized, and sorted incoming documents.
• Managed sensitive or confidential files with attention to data security and storage policies.
• Classified documents according to specified guidelines.

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Greeted new customers, discussed specials, and took drink orders.
• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

• Ticketed Marshalls merchandise to be sent out to stores.
• Printed a report of lost merchandise to be searched for.
• Looked for physical lost product and sent it to be processed and ticketed in order to be distributed to a Marshalls store.
• Created a report of every lost product found for the day.

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Greeted new customers, discussed specials, and took drink orders.
• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
• Served food and beverages promptly with focused attention to customer needs.
• Bussed and reset tables to keep dining room and work areas clean.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.

• Designed specialty cakes for weddings, birthdays, and graduations.
• Decorated cakes, cupcakes and other pastries according to customer requests.
• Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
• Kept work area safe and sanitized by washing utensils, tools, and countertops.
• Packaged and priced each product according to company pricing procedures.
• Managed material inventory and ordered new materials when needed.
• Verified accuracy of orders while meeting strict deadlines on producing completed products.
• Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
• Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
• Precisely arranged display cases throughout workday to highlight finished products.
• Prepared special creams and frostings for cakes and other dessert specialties.
• Researched and tested new cake recipes to expand product line of bakery and provide more selections to customers.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Packaged finished products for sale.

• Operated multiple machines simultaneously to meet production requirements.
• In charge of making boxes for the pickers (Ran the boxes through machinery to be able to be delivered to employees so they could meet their production).
• Made sure the lines ran smoothly without any problems so pickers could set product on the line to be sent to stores.

Picked orders and packaged so they could be distributed to Ulta stores.

• Scheduled applicants through phone for an interview for a life insurance company.
• Coordinated schedules to arrange management interviews with applicants.

• Helped the main line leader fill out daily paperwork in order to run the line smoothly.
• Updated daily production logs and informed management of production incidents or non-conformance issues.
• Set up and ran machinery to produce exceptional products for industrial needs.
• Operated multiple machines simultaneously to meet production requirements.
• Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
• Audited line employees on uniform tidiness, and cleanliness.
• Helped fill line positions whenever employees went on breaks.