I currently work as the EMS Outreach Coordinator for Trauma & Acute Care Surgery for a very reputable Level 1 trauma hospital and am looking to expand my career in this area of EMS and trauma program management. My desire is to use my background as a first responder to serve as a leader in a management role within an organization.
Overview
15
15
years of professional experience
1
1
Certification
Work History
EMS Outreach Coordinator
John Peter Smith Health Network
04.2024 - Current
My work involves supporting a level 1 trauma program to maintain its level 1 trauma accreditation with the American College of Surgeons.
Analyze program effectiveness through feedback collection, leading to improvement service delivery models.
Facilitate and keep strong relationships and partnerships with local organizations such as the NCTTRAC to expand outreach efforts and resource availability.
Coordinate large-scale events such as the Annual EMS Skills Lab that showcase the hospital's mission and services, attracting new supporters and raising awareness about key issues.
Provide leadership, guidance and support to staff members.
Develop outreach strategies and maintain relationships with many EMS & Fire agencies in Tarrant County including the hospital’s main source of patient transports, Fort Worth Fire & EMS, through creating educational outreach.
As the hospital’s primary content expert and liaison, I work with the TMD and trauma PI team by reviewing patient care reports and offering constructive feedback to develop educational referrals and maintain loop closure on all EMS performance improvement issues.
Implemented EMS quality improvement initiatives to enhance patient outcomes.
Closely work with other departments in the hospital including the ED, PEC, and Emergency Management, to help in solving solutions and building relationships in all areas that include prehospital involvement.
Facilitated stress management through a Resiliency in the 1st Responder seminar with the Peer Support Group of Fort Worth Fire Department enhancing overall team resilience and mental health for personnel.
Participate in ongoing professional development opportunities such as conferences or workshops to stay current on best practices in pre-hospital emergency medicine.
Firefighter/Paramedic/Rescue Diver/Swift Water Technician
City of Lewisville, TX
08.2015 - 09.2023
Performed duties associated with firefighting tactics including engine and truck company operations within a structured response system, responding to approximately fifteen thousand fire and EMS calls department wide at the Lewisville Fire Department, which was an ISO 1 rated fire-based EMS agency.
Responded to emergency calls, providing immediate assistance in fire suppression and rescue operations.
Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
Conducted regular inspections of firefighting equipment, ensuring operational readiness and compliance with safety standards.
Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
Collaborated with law enforcement and other emergency services during large-scale emergencies for coordinated response efforts.
Led team in high-risk rescues, safely evacuating individuals from hazardous environments.
Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
Maintained close contact with dispatch to receive and share information about current fires, equipment movements, and incoming personnel.
Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
Assisted in training new paramedics by serving as a preceptor and sharing clinical expertise during ride outs.
My job also included being a public safety diver performing shore-based and boat-based search patterns, using tethered hard wire communication & wireless communication for water rescues and recoveries of drowned victims. I have been on multiple operational dive calls leading to the retrieval of several drowned victims.
Remained calm and focused, even during stressful or intense diving situations.
Maintained full understanding of dive plan and asked appropriate questions to iron out any confusing details, consistently upholding safety, efficiency and project standards.
Took appropriate safety precautions such as monitoring dive lengths and depths and registering with authorities before diving expeditions began.
Maintained and checked diving equipment for functionality and safety.
Provided valuable training to new divers by sharing experience, expertise, and best practices in diving operations.
Collaborated with emergency response teams during underwater rescue and recovery missions.
Cross trained in wet suit as well as dry suit diving and was a certified technician working on full face mask “AUGA” and regulator issues. I was a boat operator of “sea legs” boat at Lewisville Fire Department dive station #2 and boat operator of the fire department’s two “Boston Whaler” rescue boats on Lake Lewisville. To recognize and locate submerged victims in the water, I was trained and efficient in the operation of the Hummingbird Helix 1- sonar that each boat was equipped with.
Tactically trained in high winds anchoring, and “dog cage” operations, which consisted of a metal dog cage (visible to sonar) that was tethered to a buoy and placed as close to victims as possible for dive team. Shortly after becoming a public safety diver, I became certified as a swift water technician, which led to company citation for our crew at Station 2 on September 9, 2017, for rescuing two kayaker's who got trapped in a bad section of the Trinity River, all kayaker's were safely returned to shore.
Engaged in continuous professional development through advanced firefighting and rescue training courses.
Firefighter/EMT/Paramedic/FTO
Denton County ESD #1/Argyle Fire Department
06.2011 - 01.2017
Responded to emergency calls, providing immediate assistance in fire suppression and rescue operations.
Conducted regular inspections of firefighting equipment, ensuring operational readiness and compliance with safety standards.
Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
Collaborated with law enforcement and other emergency services during large-scale emergencies for coordinated response efforts.
Led team in high-risk rescues, safely evacuating individuals from hazardous environments.
Performed Step-up Driver duties by driving and operating structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
Performed pre-planning inspections for existing and new businesses to determine and execute most effective methods for saving life and property.
Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
Maintained close contact with dispatch to receive and share information about current fires, equipment movements, and incoming personnel.
Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
Became paramedic of the year shortly after being hired, leading to Field Training Officer for teaching new EMT’s and Paramedics by serving as a preceptor and sharing clinical expertise during ride outs.
Engaged in continuous professional development through advanced firefighting and rescue training courses.
Education
Bachelor of Arts - Psychology and Multidisciplinary Studies
University of Oklahoma
Norman, OK
01.2007
Skills
Dedicated and passionate in building prehospital care learning events/initiatives
Skilled in organizing hospital and EMS events
Efficient in EMS & Trauma Program management
Efficient in maintaining a robust EMS performance improvement program through recognizing educational referrals and capturing loop closure
Strong in written and verbal communication
Skilled in building strategic partnerships inside and outside an organization
Knowledgeable in EMS Program development
Strong leader in administrative management and working on a team
Professional demeanor
Highly motivated
Reliability in meeting deadlines
Very attentive to detail in my work
Ability to multitask
Effective communicator in client meetings
Certification
TCC Fire Training Center Swift Water Technician – June 2018
Dive Rescue International Rescue Diver I Cert. March 2016
Certified Basic Firefighter I & II – State of Texas January 2011
Certified Paramedic – State of Texas April 2012
Collin County Fire Training Center – Driver/Operator Pumper – December 2016
TCC Fire Training Center – Rope Rescue Level I Certification – January 2018
Timeline
EMS Outreach Coordinator
John Peter Smith Health Network
04.2024 - Current
Firefighter/Paramedic/Rescue Diver/Swift Water Technician
City of Lewisville, TX
08.2015 - 09.2023
Firefighter/EMT/Paramedic/FTO
Denton County ESD #1/Argyle Fire Department
06.2011 - 01.2017
Bachelor of Arts - Psychology and Multidisciplinary Studies
Certified Medical Coder I & II at Acclain Health/ John Peter Smith Health NetworkCertified Medical Coder I & II at Acclain Health/ John Peter Smith Health Network