Judson Demby
Houston,TX
Summary
Reliable and personable with positive attitude and passion for delivering exceptional customer service. Understanding of hospitality principles and adept at multitasking and maintaining attention to detail. Aiming to create memorable experiences and contribute to welcoming and efficient environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
7
7
years of professional experience
Work History
Hospitality Assistant
Spring Branch Transitional Care
08.2019 - 03.2021
- Maintained exacting standards of quality and performance.
- Identified and resolved customer complaints concerning food or lodging.
- Increased clients by carefully training staff to be accountable and motivated through hands-on training.
- Utilized strong communication skills to effectively resolve guest issues while maintaining professionalism.
Maintenance Technician
Spring Branch Transitional Care
09.2017 - 01.2019
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Installed new locks, door handles, and door closers.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Collaborated with team members to complete larger repair projects efficiently.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Followed instructions from supervisor regarding daily job tasks and duties.
FLOOR BUFFER
Windsor Houston Rehabilitation Center
04.2014 - 12.2015
- Performed consistent and efficient work using both manual and machine-assisted methods.
- Maximized throughput with the implementation of Lean Manufacturing principles and continuous improvement initiatives.
- Fostered a culture of teamwork among staff members, leading to higher morale and improved employee retention rates.
- Optimized logistics processes to reduce lead times, increasing customer satisfaction rates and meeting delivery deadlines consistently.
- Smoothed target surfaces and used tape or paper to protect nearby areas.
- Established preventative maintenance schedules, extending equipment life span and reducing repair expenses.
- Cleaned, sanded, and buffed surfaces to prepare for paint applications.
- Removed surface imperfections and applied chemicals to ready work surfaces.
- Monitored safety and remove hazards to keep team members and equipment safe.
Education
High School Diploma -
DEKANEY HIGH SCHOOL
Houston, TX06.2013
Skills
- Maintenance
- Repair And Maintenance
- Heavy Lifting
- Team Player
- Physical Abilities
- Equipment And Tools
- Ability To Follow Instructions
- Work Orders
- Initiative and Self-Motivation
- Hospitality service expertise
- Adaptable and Flexible
- Problem-Solving
- Reliable and Responsible
- Attention to Detail
- Clear Communication
- Active Listening
Timeline
Hospitality Assistant
Spring Branch Transitional Care
08.2019 - 03.2021
Maintenance Technician
Spring Branch Transitional Care
09.2017 - 01.2019
FLOOR BUFFER
Windsor Houston Rehabilitation Center
04.2014 - 12.2015
High School Diploma -
DEKANEY HIGH SCHOOL
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