Judson Meshack
Dallas,TX
Summary
Dynamic professional with a proven track record at Lonestar Park, enhancing system reliability and fostering strong customer relationships. Excelled in electrical systems troubleshooting and effective communication, achieving significant improvements in operational efficiency. Demonstrated adaptability and a commitment to continuous improvement, contributing to organizational success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Replay Operator
Lonestar Park
08.2024 - 11.2024
- Constructed, tested and maintained substation relay and control systems.
- Tested insulators and bushings of equipment by inducing voltage across insulation, testing current and calculating insulation loss.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Inspected and tested equipment and circuits to identify malfunctions or defects, using wiring diagrams and testing devices such as ohmmeters, voltmeters or ammeters.
Retail Associate
Paris Adult Video
06.2024 - 08.2024
- Answered questions about store policies and addressed customer concerns.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Greeted customers, helped locate merchandise, and suggested suitable options.
City Carrier Assistant
United States Postal Service
10.2023 - 03.2024
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Planned and cased mail in sequence of delivery for designated route.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Callcenter Representative
WinChoice USA
02.2023 - 05.2023
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Promptly responded to inquiries and requests from prospective customers.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
Canvasser
GoCO Consulting
05.2022 - 11.2022
- Created customer presentations based on customer requirements.
- Discussed customer feedback with management to optimize customer experience.
- Conducted regular surveys and canvassing activities to identify potential customers for products and services.
- Met and exceeded daily and weekly sales targets to contribute to overall business success.
- Interacted with and educated hundreds of voters in the DFW area to promote our campaign.
Front Desk Agent
Marriott
11.2021 - 04.2022
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Answered multi-line phone system and enthusiastically greeted callers.
- Answered customer telephone calls promptly and appropriately handled needs.
Talent Development Specialist
Equus Workforce Solutions
03.2020 - 09.2021
- Collaborated with managers to identify and address employee relations issues.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Developed and implemented onboarding and orientation programs for new employees.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Advocated for staff members, helping to identify and resolve conflicts.
- Administered employee benefits programs and assisted with open enrollment.
Recruiting Assistant
U.S. Census Bureau
02.2020 - 03.2020
- Pre-screened applicants and scheduled interviews with appropriate team members if needed.
- Presented excellent first impression of company at interview and recruiting events.
- Created and wrote job postings for vacant positions on websites.
- Maintained and organized electronic files for applicants and tracked feedback created throughout interview process.
- Assisted with background checks and verification of licenses.
- Communicated with applicants across various stages of hiring process.
- Scheduled interviews for applicants and onboarding for new hires with departments in the Bureau.
Education
Bachelor of Arts - Journalism And Mass Communication
Southern University And A&M College
Baton Rouge, LA05-2017
Skills
- Effective communication
- Equipment calibration
- Relationship building
- Organizational skills
- Root-cause analysis
- Continuous improvement
- Multitasking
- Electrical systems troubleshooting
- Reliability
- Attention to detail
- Analytical skills
- Adaptability and flexibility
- Interpersonal communication
Certification
Google Cybersecurity Certification - via Coursera
Timeline
Replay Operator
Lonestar Park
08.2024 - 11.2024
Retail Associate
Paris Adult Video
06.2024 - 08.2024
City Carrier Assistant
United States Postal Service
10.2023 - 03.2024
Callcenter Representative
WinChoice USA
02.2023 - 05.2023
Canvasser
GoCO Consulting
05.2022 - 11.2022
Front Desk Agent
Marriott
11.2021 - 04.2022
Talent Development Specialist
Equus Workforce Solutions
03.2020 - 09.2021
Recruiting Assistant
U.S. Census Bureau
02.2020 - 03.2020
Google Cybersecurity Certification - via Coursera
Bachelor of Arts - Journalism And Mass Communication
Southern University And A&M College
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