Judy Ackermann
Orlando,FL
Summary
Proven problem-solver and adept in interdepartmental and team collaboration, . Dependable Coordinator possessing strong communication and interpersonal skills with demonstrated ability to manage competing priorities. Creative problem solver with critical thinking skills.
Overview
48
48
years of professional experience
Work History
Guest Services Senior Coordinator
Universal Orlando
01.2004 - Current
- Provided guest service, ensuring seamless guest experience and efficient front gate Guest Services operation.
- Developed comprehensive training program for Guest Services team implementing new Galaxy ticketing system.
Guest Services Coordinator
Universal Orlando
01.2001 - 01.2004
Social Worker
State of Ohio-Rehabilitation Services Commission
06.1976 - 01.2001
- Interviewed families who had children with visual disabilities to assess situations and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate services and resource allocation for clients.
- Advocated for clients to assure respected rights and wishes.
- Collaborated with schools to address students'' social-emotional needs, working closely with teachers and administrators to create supportive learning environments.
- Led workshops on topics relevant to client populations served, empowering individuals with valuable knowledge and tools for self advocacy.
Education
Bachelor of Science - Psychology
University of Colorado At Boulder
Boulder, CO06.1970
Skills
- Efficient under pressure
- Multidisciplinary team collaboration
- Conflict Resolution
- Time Management
- Problem Solving
Timeline
Guest Services Senior Coordinator
Universal Orlando
01.2004 - Current
Guest Services Coordinator
Universal Orlando
01.2001 - 01.2004
Social Worker
State of Ohio-Rehabilitation Services Commission
06.1976 - 01.2001
Bachelor of Science - Psychology
University of Colorado At Boulder