Judy Adams-Combs
Lubbock,TX
Summary
Versatile professional with a strong background in operational efficiency and customer satisfaction, notably at ATT Wireless. Excelled in roles requiring strong organizational skills and a robust work ethic, enhancing team collaboration and client loyalty. Skilled in both customer relations and administrative tasks, I consistently contribute to workplace safety and productivity improvements.
Overview
29
29
years of professional experience
Work History
Commodity / Cotton Grader
United States Department of Agriculture, USDA
3810 4th Lubbock, Texas 79415
10.1987 - 01.2017
- Complied with company policies and OSHA regulations to maintain safe working conditions.
- check cotton for extraneous matter. in the cotton samples.
Cleaning and Apartment Setter
Home Style Suites
Levelland, TX
03.2010 - 10.2010
- Moved, organized and prepared materials to accomplish jobs smoothly.
- Maintained equipment in good working order by inspecting components and performing basic repairs.
- Ensured adherence to safety protocols, maintaining a safe working environment for all staff members.
- Kept work areas orderly and clean for maximum productivity.
- Prepare locations for New Clients.
Selector
McLane High Plains
1717 Loop 289 Lubbock, Texas 79403
04.2008 - 10.2008
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Maintained a safe work environment by adhering to safety protocols, proper equipment usage, and regular housekeeping tasks.
Customer Service Representative
ATT Wireless
Lubbock, TX
09.2002 - 12.2003
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Activating new phone service for Prepaid accounts.
Administrative Sales Secretary
Lennox Industries
251 Corporate Woods Place Bridgeton, MO 63044
06.2000 - 08.2001
- Collaborated closely with other departments to ensure seamless integration between sales initiatives and company-wide goals.
- Strengthened relationships with key clients through attentive follow-up and excellent customer service.
- Implemented effective training programs for new hires, accelerating their onboarding process while setting them up for success.
- Enhanced team collaboration with regular communication and sharing of best practices among sales staff.
- Setting up travel arrangements for the sales Department.
Education
Computer Secretary/ Data Entry Specialist - Computer And Information Systems
International Business College
Lubbock, TX09-1988
High School Diploma -
Lubbock Public School
Lubbock, TX08-1979
Skills
- Product sort
- Strong work ethic
- Warehouse safety
- Customer relations
- Strong Computer skills
- Strong Phone skills
- Strong organization
- Packaging
- Product picking
- Problem resolution
- Administrative skills
Timeline
Cleaning and Apartment Setter
Home Style Suites
03.2010 - 10.2010
Selector
McLane High Plains
04.2008 - 10.2008
Customer Service Representative
ATT Wireless
09.2002 - 12.2003
Administrative Sales Secretary
Lennox Industries
06.2000 - 08.2001
Commodity / Cotton Grader
United States Department of Agriculture, USDA
10.1987 - 01.2017
Computer Secretary/ Data Entry Specialist - Computer And Information Systems
International Business College
High School Diploma -
Lubbock Public School