Judy Archuleta
VACAVILLE,California
Summary
Supervisor/Management with a proven track record at CVS Health / Longs Drugs, with team productivity and customer satisfaction through communication and organizational skills. Efficient in operations and employee motivation, with a positive work environment. Experienced in inventory control and customer relationship management, ensuring operational and business growth. Problem-solving abilities, willingness to learn, and excellent communication skills. Ability to contribute to team success and achieve positive results. Ready to tackle new challenges.
Overview
32
32
years of professional experience
Work History
Supervisor/ Management
CVS Health
06.2007 - 09.2020
- Oversaw daily operations of the store, ensuring smooth workflow and timely completion of tasks.
- Increased team productivity by implementing and setting clear expectations for staff members.
- Contributed to increased sales by creating eye-catching visual merchandising displays in
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Resolved conflicts among team members promptly.
- Created and managed project plans and timelines.
- Collected, arranged, and input information into database system for weekly merchandise ordering.
Senior Department Manager OTC
Longs Drugs Store
09.1993 - 09.2007
- Boosted employee satisfaction by fostering a positive work environment, offering professional development opportunities, and promoting open communication.
- Streamlined department operations by implementing efficient processes and organizational systems.
- Developed strong partnerships with key stakeholders to ensure alignment of department goals with overall business objectives.
- Continuously assessed staff performance to identify skill gaps, providing targeted coaching.
Assistant Manager/ OTC
Bills Drugs
08.1988 - 09.1993
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Supervised day-to-day operations maximizing daily expectations.
- Maintained a clean, safe, and organized store environment.
Education
High School Diploma -
Pleasant Hill High School
Pleasant Hill Ca.06.1965
Skills
Training and mentoring
Goal-Oriented
Employee Motivation
Inventory Control
Processes and procedures
Multitasking Abilities
Effective Communication
Organizational Skills
Reliability
Task Prioritization
Customer Relationship Management
Affiliations
- Vacaville Moose Lodge and Davis Oddfellows
Photography, Gardening, Traveling, Shopping and spending time on our family ranch
Semi-Professional Photographer. My hobby. Our ranch is located in rural Vacaville. We buy and sell horses. Also train and give riding lessons. August our favorite mare Ryder delivered a beautiful new Philly named Skipper. My youngest daughter and my granddaughters ride and compete with their horses in town at Circle D Horsemen's Association.
Timeline
Supervisor/ Management
CVS Health
06.2007 - 09.2020
Senior Department Manager OTC
Longs Drugs Store
09.1993 - 09.2007
Assistant Manager/ OTC
Bills Drugs
08.1988 - 09.1993
High School Diploma -
Pleasant Hill High School