Judy Arena
Middle Island,N.Y.
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Proven track record of effective communication with customers, management and team member's. Expert in multitasking to meet multifaceted administrative needs.
Overview
11
11
years of professional experience
Work History
Administrative Assistant for the HOA
Birchwood at Spring Lake
01.2023 - Current
- Answers a high volume of phone calls and emails a day and addresses each in a timely manner
- Provides each new homeowner with all necessary documentation
- Ensures that all diagrams and insurance certificates are in order for all new architectural applications
- Compiles and processes payroll on a biweekly basis for all Birchwood employees
- Assists property manager in any and all tasks necessary
- Assists homeowners with work order submittals in order for their projects to progress in a timely manner
- Manages the schedule for all appointments including HOA board meetings, HOA general meetings, and HOA subcommittees
Administrative Assistant of Construction
The Holiday Organization
11.2021 - 11.2022
- Provided excellent customer service to the homeowners
- Set an organized schedule for each day for handymen and laborers
- Answered all phone calls and emails in a timely manner
- Communicated with both the project manager and vice president in order to purchase all materials for the new construction builds as needed
- Accepted all orders and kept an organized inventory
- Scheduled the set up of meters, laterals, gas hook ups, water lines through PSEG, National Grid and Suffolk County Water
- Kept an organized schedule of all trades on a new construction build, ensuring every progress marker was reached on time
- Received all petty cash transactions
- Processed payroll
Office Manager
We-Do Windows, Inc.
10.2018 - 07.2021
- Scheduled appointments for management
- Answered all phone calls and emails in a timely manner
- Scheduled daily fleet routes
- Obtained client insurance certificates for workers’ compensation, general liability, and liability with additionally insured
- Conducted payroll for employees through ADP
- Deposited daily funds at the designated bank
- Opened and closed the office
Crossing Guard
Suffolk County Police Department
09.2014 - 10.2018
- Guided traffic to ensure safe travel for all pedestrians
- Safely escorted pedestrians across the street
- Greeted pedestrians each day in a cheerful and professional manner
Department Supervisor
Toys R Us
11.2013 - 01.2017
- Supervised the workload and day-to-day assignments for a team of employees
- Resolved any customer service issues that arose
- Managed the cash flow for registers to document opening and closing amounts, and resolved any cash discrepancies
- Reconciled overages and shortages to balance the safe and cash registers
Education
High School Diploma -
Patchogue-Medford High School
Skills
- Clerical support
- Team-Oriented
- Metric Driven
- Client relations
- Meticulous attention to detail
- Computer skills
Awards
Bay Elementary School PTA – Jenkins Lifetime Member Award2006
Volunteer Work
Bay Elementary School PTA
• Second Vice President
• Site-Based Management Member
Oregon Middle School PTA
• Treasurer
• Site-Based Management Member
Timeline
Administrative Assistant for the HOA
Birchwood at Spring Lake
01.2023 - Current
Administrative Assistant of Construction
The Holiday Organization
11.2021 - 11.2022
Office Manager
We-Do Windows, Inc.
10.2018 - 07.2021
Crossing Guard
Suffolk County Police Department
09.2014 - 10.2018
Department Supervisor
Toys R Us
11.2013 - 01.2017
High School Diploma -
Patchogue-Medford High School
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