I have been working in varied environments the last 5-6 years, starting with janitorial service at my church, and most recently, providing administrative support in a chiropractic office. I am a conscientious employee. I enjoy learning new skills and how I can improve in order to put others at ease. I have had numerous opportunities to solve unanticipated problems with thought, intentionality and excellence.
Overview
4
4
years of professional experience
Work History
Chiropractic Assistant
San Diego Integrative Spine Center
San Diego, CA
02.2022 - 01.2024
Greeted patients in a friendly and professional manner
Answered incoming calls, scheduled patient appointments and managed cancellations or rescheduling of existing appointments
Verified patient insurance information and updated records accordingly
Maintained an organized filing system for all patient paperwork
Assisted with office duties such as faxing documents, photocopying medical charts and updating patient files
Responded promptly to emails sent by patients or potential clients seeking more information about services provided by the clinic
Generated reports related to patient demographics, appointment schedules, financial summaries, using computer software programs
Adhered strictly to HIPAA regulations when handling confidential client information
Attended staff meetings regularly to discuss updates on policies and procedures within the clinic
Straightened up waiting room to maintain neat and organized space.
Handled inventory and orders of supplements for patients
Children's Nursery Lead
Emmanuel Faith Community Church Escondido Ca
Escondido, CA
05.2022 - Current
Assisted in setting up and breaking down the children's nursery each Sunday and Wednesday and special events
Ensured all toys were sanitized and properly stored after use
Supervised snack time and ensured proper allergy guidelines were followed
Maintained records of attendance, pertinent information for each child in my care
Modeled positive behavior management techniques when interacting with the children in my care
Educated parents on developmental milestones appropriate to their child's age level
Provided support during church services by assisting teachers as needed
Engaged children in outdoor playtime when weather permitted
Supervised and cared for children ages, infant to 3
Organized and instructed volunteers according to need
Shift Lead
Nothing Bundt Cakes
Carmel Mountain
09.2019 - 10.2021
Assisted in the training of new employees
Monitored employee performance and provided feedback on areas for improvement
Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed
Ensured that all safety protocols were followed at all times
Provided guidance and support to other team members as needed
Responded to customer inquiries and complaints in a professional manner
Conducted regular inventory checks to maintain accurate stock levels
Managed store operations during absence of Store Manager or Assistant Manager
Handled cash register transactions accurately while providing excellent customer service
Resolved conflicts between customers, employees, and vendors in a timely manner
Performed opening and closing procedures such as setting alarm systems, counting money
Implemented company policies consistently across all shifts
Supervised staff during shift changes and ensured transition went smoothly
Enforced store policies regarding returns, exchanges, refunds, discounts
Resolved customer complaints and reported issues to senior management
Delegated tasks to employees and monitored activities and task completion
Taught staff upselling techniques to meet revenue targets
Coordinated shift workers for inventory receiving, auditing and restocking
Checked orders for quality and completeness
Complied with company safety procedures, policies and regulations to promote safe working environment
Education
High School Diploma -
Christian Life Academy
San Diego, CA
06-2019
Some College (No Degree) -
Palomar College
San Marcos, CA
Skills
Organizational Skills
Teamwork and Collaboration
Planning
Calm Under Pressure
Relationship Building
Task Prioritization
Verbal Communication
Guest Service
Communication
Supervision and Leadership
Troubleshooting
Interests
I enjoy spending time with my amazing extended family
I enjoy cooking and baking
Sewing when space, time and materials allow
Dancing even when there is no music playing
Languages
American Sign Language
Limited
Timeline
Children's Nursery Lead
Emmanuel Faith Community Church Escondido Ca
05.2022 - Current
Chiropractic Assistant
San Diego Integrative Spine Center
02.2022 - 01.2024
Shift Lead
Nothing Bundt Cakes
09.2019 - 10.2021
High School Diploma -
Christian Life Academy
Some College (No Degree) -
Palomar College
Similar Profiles
Taylor YbarraTaylor Ybarra
Patient Care Coordinator at Integrative Wellness Center Of San DiegoPatient Care Coordinator at Integrative Wellness Center Of San Diego
Medical Records Clerk at San Diego Family Care Center/ Linda Vista Health Care CenterMedical Records Clerk at San Diego Family Care Center/ Linda Vista Health Care Center