Kitchen Supervisor with proven expertise at East Texas Baptist Encampment, excelling in inventory management and team leadership. Achieved a spotless inspection record by upholding stringent sanitation standards and effectively reduced food waste through strategic menu planning. Committed to fostering a collaborative work environment while ensuring compliance with health regulations.
Overview
14
14
years of professional experience
Work History
Kitchen Supervisor
East Texas Baptist Encampment
05.2015 - 06.2021
Oversaw grill, stove, and oven, and cleaned equipment after every shift.
Trained new team members on kitchen procedures, safety protocols, and company standards.
Controlled food costs and managed inventory.
Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
Monitored food preparation, production, and plating for quality control.
Promoted a positive work environment by fostering open communication and resolving conflicts in a timely manner.
Reduced food waste through effective inventory management and menu planning.
Directed activities of team of skilled kitchen workers preparing and serving meals.
Monitored daily food production levels to maintain appropriate stock levels while avoiding overproduction or shortages.
Assisted in menu development, considering seasonal ingredients, customer preferences, and profitability goals.
Upheld strict adherence to allergen safety procedures, ensuring cross-contamination prevention measures were followed diligently during preparation processes.
Maintained rigorous health and safety standards, ensuring spotless inspection record.
Coached new hires in kitchen protocols, speeding up their integration into team.
Monitored food inventory and supplies to prevent waste.
Trained new hires in food handling and safety protocols to boost knowledge and performance.
Cook
Buckner Calder Woods
10.2014 - 05.2015
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared food items in compliance with recipes and portioning control guidelines.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Reduced food waste significantly by implementing proper portion control and storage techniques.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Communicated closely with servers to fully understand special orders for customers.
Box Office Cashier
Cinemark
11.2007 - 10.2014
Enhanced customer satisfaction by efficiently processing ticket transactions and promptly addressing inquiries.
Adhered to company policies regarding refunds and exchanges, ensuring consistent application across all transactions.
Ensured positive theater experiences for patrons, providing outstanding customer service in all interactions.
Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
Maintained a clean and organized workspace, promoting a professional atmosphere at the box office.
Collaborated with team members to resolve guest issues and respond to special requests or accommodations.
Fostered a welcoming environment for guests by greeting incoming patrons warmly upon arrival at the box office counter.
Provided exceptional communication skills, fielding phone calls and responding to email inquiries from patrons.
Implemented security measures during transactions, verifying customer identification for age-restricted films and events.
Operated cash register to record transactions accurately and efficiently.
Handled cash with high accuracy and took care to check bills for fraud.
Learned duties for various positions and provided backup at key times.
Processed refunds and exchanges in accordance with company policy.
Student Assistant
Lamar University
08.2010 - 05.2013
Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
Greeted incoming office visitors, answered questions, and directed individuals to office locations.
Enhanced office efficiency by organizing and maintaining files, records, and resources.
Performed clerical tasks such as photocopying, scanning documents efficiently while maintaining confidentiality when necessary.
Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
Improved accuracy of student records by diligently updating database information.