Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Judy Beeson

Austin

Summary

Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.

Overview

7
7
years of professional experience

Work History

Leasing Professional

Greystar
Austin
12.2024 - 03.2025
  • Conducted property tours for prospective tenants, highlighting key features and amenities to drive leasing interest
  • Utilized CRM software to track leads, follow up with prospects, and maintain accurate records of all interactions
  • Performed thorough background checks on applicants, including credit history verification and employment verification
  • Responded promptly to tenant inquiries, addressing concerns or maintenance requests in a timely manner

Leasing Consultant

Avenue5 Residential (acquired by Greystar)
Austin
10.2024 - 12.2024
  • Handled incoming calls regarding availability of units, pricing information and other inquiries.
  • Generated leads and successfully converted prospects into signed leases, consistently exceeding monthly leasing goals.
  • Conducted property tours for potential tenants, highlighting key features and amenities to effectively showcase the value of the property.
  • Utilized CRM software to track leads, follow up on inquiries, and maintain accurate records of prospect interactions.

Universal Banker/ Lead Teller

PNC
Lakeway
10.2021 - 07.2024
  • Facilitated client interactions in lobby and drive-thru settings.
  • Executed outbound and inbound calls to clients and prospective clients.
  • Promoted banking products and services through effective selling and upselling strategies.
  • Provided comprehensive assistance with various banking needs.

Bank Teller

BBVA (acquired by PNC)
Volente
01.2020 - 10.2021
  • Processed customer transactions accurately and efficiently, including deposits, withdrawals, and loan payments
  • Provided exceptional customer service by addressing inquiries, resolving issues, and offering product recommendations
  • Promoted bank products and services to customers based on their financial needs and goals
  • Maintained knowledge of banking policies, procedures, and regulations to provide accurate information to customers

Bank Teller

JPMorgan Chase
Bee Cave
10.2017 - 03.2019
  • Facilitated client transactions, including personal and business services at branch and drive-thru.
  • Processed deposits, withdrawals, and payments efficiently.
  • Executed account fund transfers, cash advances, cashier checks, and money order processing.
  • Handled foreign currency orders and exchanges accurately.

Education

High School Diploma -

Community High School
Orange, TX
05-1996

Skills

  • Cash handling
  • Customer service
  • Lead generation
  • Time management
  • Data entry
  • Multitasking

Awards

Certificate of Excellence, 06/01/24, PNC Bank- Customer Survey's perfect 10 CXI (27 surveys)

Timeline

Leasing Professional

Greystar
12.2024 - 03.2025

Leasing Consultant

Avenue5 Residential (acquired by Greystar)
10.2024 - 12.2024

Universal Banker/ Lead Teller

PNC
10.2021 - 07.2024

Bank Teller

BBVA (acquired by PNC)
01.2020 - 10.2021

Bank Teller

JPMorgan Chase
10.2017 - 03.2019

High School Diploma -

Community High School

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