Dedicated Pre-K Quality Support Specialist with extensive experience in training, coaching, and provider communication. Proven ability to enhance compliance and quality through effective relationship-building and technical assistance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Georgia's Pre-K Quality Support Specialist
Bright From the Start: Georgia Department of Early Care & Learning
Atlanta, GA
10.2014 - Current
Provided onboarding and technical support for newly funded Pre-K providers.
Assisted with development and facilitation of New Director training to enhance provider knowledge and compliance.
Monitored newly funded programs, as well as programs in Quality Support, to grow quality.
Communicated with stakeholders to improve and support processes.
Worked with at risk Pre-K Providers identified as needing Quality Support through a probation process to monitor compliance and recommend actionable improvements.
Facilitated workshops to educate early childhood educators on best practices and resources available.
Responded to provider inquiries and provided technical assistance over phone and in person.
UAT tester for new GAPREK platform prior to provider rollout.
Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
Georgia's Pre-K Specialist
Bright From the Start: Georgia Department of Early Care & Learning
Atlanta, GA
08.2009 - Current
Facilitated training to Teachers in early childhood education programs through CLASS and MMCI to enhance learning outcomes.
Communicated and monitored programs in assigned caseload to ensure compliance with agency guidelines.
Conducted both annual and quarterly meetings with Georgia's Pre-K administrators and educators to establish baselines and set expectations. .
Monitored compliance for Georgia's Pre-K programs in assigned caseload in order to provide feedback to providers, as well as actionable insights for improvement.
Education
Bachelor of Science - Early Childhood Education With Honors
Shorter College
Rome, GA
05-1990
High School Diploma -
Pepperell High School
Lindale, GA
05-1976
Skills
Internal and External Customer service
Provider on-site visits
Training and coaching
Recordkeeping skills
Technical assistance
Data collection
Provider engagement
Provider communication
Documentation and reporting
Relationship building
Support services
Customer relationship management
Certification
GA PSC T-4 Certification in Early Childhood Education
Certified CLASS 2nd Edition Observer Pre-K-3rd
Timeline
Georgia's Pre-K Quality Support Specialist
Bright From the Start: Georgia Department of Early Care & Learning
10.2014 - Current
Georgia's Pre-K Specialist
Bright From the Start: Georgia Department of Early Care & Learning
08.2009 - Current
Bachelor of Science - Early Childhood Education With Honors
Administrative Support Specialist / Supervisor /Local Office Coordinator at State of Arizona / Division of Child support services/ South Regional OfficeAdministrative Support Specialist / Supervisor /Local Office Coordinator at State of Arizona / Division of Child support services/ South Regional Office