Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Employer Paid Services Processor
Physicians Immediate Care/WellNow Urgent Care
Rockford, IL
07.2018 - 12.2023
EPS Processor is responsible for sending accurate and timely Occ Med testing results to employers that utilize WellNow's clinics for Occ Med services.
Processor is assigned 3-6 clinics to report results to employers.
Verifies quality and completion of Occ Med charts before sending HIPAA compliant results to employers via EMR.
Verifies DOT regulation compliance for DOT exams and drug screens.
Manages the daily Occ Med chart queue to ensure timely reporting.
Constant correspondence with the clinics to correct errors and complete paperwork.
Submits clinic error tickets via the Filed Tracking App for correction and completion of paperwork.
Responds to questions from the ops team in a timely manner.
Each Processor reviews 80-120 charts per day and sends 50-80 completed charts daily to employers.
Corresponds with clients and client service reps daily regarding updates and delays.
Certified Drug and Alcohol Screening Technician
Comprehensive Compliance
Chattanooga, TN
03.2014 - 04.2018
Collection of specimens in accordance with clients protocol for the purpose of DOT and NON DOT drug and alcohol screening.
Receiving clients in office as well as onsite location screening.
Administrative Assistant to company owner.
Scheduling onsite screening and planning route of travel to multiple companies,cities and states.
Extensive travel throughout southern states providing onsite screening for over 250 companies.
Certified by CMI,Inc as Breath Alcohol Technician and Trainer.
Certified by Foley Services as Drug Screening Technician and Trainer
Education
Associate of Arts - Early Childhood Special Education
Rock Valley College
Rockford, IL
06.1979
Skills
Quality Control
Data Entry
Supplies and Materials Ordering
Paperwork Management
Process Control
Document Management
Discrepancy Research and Resolution
Multitasking and Organizing
Document Review
Specimen Processing
Teamwork and Collaboration
Information Protection
Attention to Detail
Customer Service
Employee Training
Data Entry Background
Data Entry Experience
Records Management
Compliance Monitoring
References
References available upon request.
Timeline
Employer Paid Services Processor
Physicians Immediate Care/WellNow Urgent Care
07.2018 - 12.2023
Certified Drug and Alcohol Screening Technician
Comprehensive Compliance
03.2014 - 04.2018
Associate of Arts - Early Childhood Special Education
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC
Salary Clerk (Monthly Paid) at Ministry Of Rural Development And Local GovernmentSalary Clerk (Monthly Paid) at Ministry Of Rural Development And Local Government