Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Judy Britton

Rockford,IL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Employer Paid Services Processor

Physicians Immediate Care/WellNow Urgent Care
Rockford, IL
07.2018 - 12.2023
  • EPS Processor is responsible for sending accurate and timely Occ Med testing results to employers that utilize WellNow's clinics for Occ Med services.
  • Processor is assigned 3-6 clinics to report results to employers.
  • Verifies quality and completion of Occ Med charts before sending HIPAA compliant results to employers via EMR.
  • Verifies DOT regulation compliance for DOT exams and drug screens.
  • Manages the daily Occ Med chart queue to ensure timely reporting.
  • Constant correspondence with the clinics to correct errors and complete paperwork.
  • Submits clinic error tickets via the Filed Tracking App for correction and completion of paperwork.
  • Responds to questions from the ops team in a timely manner.
  • Each Processor reviews 80-120 charts per day and sends 50-80 completed charts daily to employers.
  • Corresponds with clients and client service reps daily regarding updates and delays.

Certified Drug and Alcohol Screening Technician

Comprehensive Compliance
Chattanooga, TN
03.2014 - 04.2018
  • Collection of specimens in accordance with clients protocol for the purpose of DOT and NON DOT drug and alcohol screening.
  • Receiving clients in office as well as onsite location screening.
  • Administrative Assistant to company owner.
  • Scheduling onsite screening and planning route of travel to multiple companies,cities and states.
  • Extensive travel throughout southern states providing onsite screening for over 250 companies.
  • Certified by CMI,Inc as Breath Alcohol Technician and Trainer.
  • Certified by Foley Services as Drug Screening Technician and Trainer

Education

Associate of Arts - Early Childhood Special Education

Rock Valley College
Rockford, IL
06.1979

Skills

  • Quality Control
  • Data Entry
  • Supplies and Materials Ordering
  • Paperwork Management
  • Process Control
  • Document Management
  • Discrepancy Research and Resolution
  • Multitasking and Organizing
  • Document Review
  • Specimen Processing
  • Teamwork and Collaboration
  • Information Protection
  • Attention to Detail
  • Customer Service
  • Employee Training
  • Data Entry Background
  • Data Entry Experience
  • Records Management
  • Compliance Monitoring

References

References available upon request.

Timeline

Employer Paid Services Processor

Physicians Immediate Care/WellNow Urgent Care
07.2018 - 12.2023

Certified Drug and Alcohol Screening Technician

Comprehensive Compliance
03.2014 - 04.2018

Associate of Arts - Early Childhood Special Education

Rock Valley College
Judy Britton