Judy Crosthwait

• Managed daily kitchen operations, ensuring adherence to health and safety standards.
• Supervised staff, providing training and guidance on food preparation techniques.
• Implemented inventory control measures to minimize waste and optimize supply usage.
• Developed and maintained standard operating procedures for food production processes.
• Conducted regular performance evaluations, fostering team development and accountability.
• Streamlined kitchen workflows, improving efficiency and reducing service times during busy shifts.
• Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
• Scheduled and received food and beverage deliveries, adhering to food cost and budget.
• Checked and tested foods to verify quality and temperature.
• Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
• Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
• Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
• Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
• Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
• Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
• Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
• Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
• Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
• Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
• Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
• Developed creative daily specials using seasonal ingredients, incorporating fresh flavors into the menu rotation while minimizing costs associated with excess inventory stockpiling.
• Streamlined kitchen operations through regular equipment maintenance checks, minimizing downtime due to malfunctions or repairs.
• Reduced food waste significantly, carefully managing inventory and implementing sustainability practices.
• Streamlined ordering process, minimizing errors and increasing kitchen productivity.
• Improved customer satisfaction with timely and accurate food delivery.
• Maintained meticulous records of health inspections, consistently achieving high scores.
• Optimized food presentation and plating techniques, elevating overall dining experience.
• Resolved conflicts within kitchen team promptly, maintaining positive and productive work environment.
• Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
• Oversaw food preparation and monitored safety protocols.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
• Verified prepared food met standards for quality and quantity before serving to customers.
• Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
• Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.

• Monitored premises to ensure safety and security of personnel and property.
• Conducted regular patrols to identify potential hazards or security breaches.
• Assisted in enforcing access control procedures for authorized personnel only.
• Collaborated with team members to maintain effective communication during shifts.
• Responded promptly to incidents, providing initial assessments and support.
• Documented daily activities, incidents, and observations in logs for reporting purposes.
• Supported emergency response efforts by following established guidelines and procedures.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Checked and verified photo identification prior to granting facility access.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Reported suspicious activities and persons to law enforcement.
• Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Screened individuals and prevented passage of prohibited articles into restricted areas.
• Created a culture of safety awareness among employees through regular presentations and communication on security issues.
• Assisted in developing comprehensive security policies to address potential risks and protect company assets.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Updated shift logs and produced daily reports to document security activities and specific incidents.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
• Issued access cards to authorized personnel to monitor access points.

Crowd control

Monitored bags at check in

This was a very part time job as needed for events

• Developed and executed marketing strategies to enhance property visibility and attract prospective tenants.
• Coordinated leasing activities, ensuring compliance with company policies and local regulations.
• Managed tenant relations, addressing inquiries and resolving issues to maintain high satisfaction levels.
• Analyzed market trends to optimize pricing strategies and improve occupancy rates across properties.
• Conducted property tours for prospective tenants, highlighting key features and benefits effectively.
• Collaborated with maintenance teams to ensure timely resolution of tenant maintenance requests, enhancing overall resident experience.
• Negotiated lease terms with prospective tenants, securing favorable agreements that benefited both parties while meeting company goals.
• Managed social media accounts to promote available properties, driving online engagement and attracting new leads.
• Collaborated with maintenance teams to address tenant concerns promptly, maintaining high levels of resident satisfaction and retention.
• Developed and executed promotional campaigns for property listings, resulting in higher visibility and greater interest from potential tenants.
• Facilitated communication between property management teams and residents to foster a sense of community cohesion and mutual respect among all members involved in the leasing process.
• Established a comprehensive database of client information, streamlining documentation processes and facilitating more effective communication between all parties involved in leasing transactions.
• Coordinated open house events, showcasing properties to potential renters and contributing to increased lease signings.
• Analyzed competitor pricing strategies, adjusting rental rates accordingly to remain competitive within the market.
• Conducted regular inspections of both interior and exterior of properties for damage.
• Collected and maintained careful records of rental payments and payment dates.
• Kept properties in compliance with local, state, and federal regulations.
• Communicated effectively with owners, residents, and on-site associates.
• Coordinated appointments to show marketed properties.
• Delivered emergency 24-hour on-call service for tenants on building issues.
• Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
• Generated leads for sales and rental properties through cold calls and referrals.