Judy Curiel
Lexington,SC
Summary
Experienced professional in higher education, libraries, and program management seeking full-time position in educational program management.
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
15
15
years of professional experience
Work History
Course Resource Center Coordinator
American Public Education, INC
10.2023 - 12.2023
- Responsible for ensuring students receive materials correctly and timely
- Work directly with publishers, distributors, and others to improve efficiency in the course resource space
- Ensure effective communication occurs before, during, and after projects
- Administer, coordinate, and execution vendor agreements
- Review and purchase requisitions to ensure financial needs are met, appropriateness, and compliance with policies
- Facilitate communication between departments regarding course resources and vendor-related issues or disputes
- Provide services with the Campus Nexus Student program
- Provide the best customer service to faculty and vendors
- Engage with faculty and vendors on a regular basis to facilitate contracts with other vendors
- Review and process billing for various areas with the Division of Student Affairs and Academic Support
- Maintain and reconcile all financials feeding through Banner system
Program Manager
A & L Business Solutions-Military Fellowship
06.2023 - 10.2023
- Develop and implement program strategies, objectives, and timelines to achieve desired outcomes
- Collaborate with internal stakeholders and external partners to gather program requirements and ensure effective program delivery
- Leading program planning, budgeting, and resource allocation efforts for up to 1 million
- Monitor program progress by evaluating performance metrics and implementing adjustments to ensure program success
- Conduct research, analyze data, and provide insights to top managers to support program decision-making and optimization
- Provide leadership and guidance to program staff, fostering a collaborative and productive work environment
Program Coordinator
Pioneer Academics
01.2018 - 05.2019
- Capitalized on the opportunity to lead all program initiatives, including actively coordinating efforts with students and faculty participants across each program phase to ensure maximized execution
- Provided reference services to students via chat using QuestionPoint software and facilitated technical and academic support to participants
- Reviewed Pioneer LMS communications daily to resolve issues on their work submitted and communicated with the professor
- Actively participated in two weekly program management meetings to discuss student progress and challenges, as well as leading up to four hours of paid online training sessions annually before the start of the program
Director of Librarian Resources Director of Student Affairs
Stanton University
10.2017 - 12.2018
- Leveraged broad scope of university knowledge toward directing library resources per WASC accreditation standards and Student Affairs while ensuring optimized departmental services, policies, and practices
- Collaborated with faculty, staff, peers, students, and community partners to support, provide, and facilitate activities that ensured the college achieved or exceeded student leadership development and engagement goals
- Cost-effectively planned, prepared, and monitored a five hundred dollars on department budget in alignment with college objectives, policies, and procedures
Test Center Administrator Assistant Registrar
California Coast University
01.2017 - 10.2017
- Spearheaded administration and proctoring of critical exams (e.g., Pearson VUE, CLEP, DSST, MAT, PAN, IMPACT), including coordinating test activities while administering and maintaining certifications for all exam types
- Coordinated and curated student resources pages and the LIRN online library system
- Managed accurate student test files per FERPA guidelines
- Skillfully supported Student Services Department initiatives
Pre-K Teacher
Next Generation Children's Center
10.2015 - 01.2017
- Conceptualized, planned, and presented innovative Pre-K instruction for children within a safe, fun, and nurturing learning environment
- Liaised with fellow staff and parents/guardians to build and sustain trusting and loyal relationships and develop open lines of communication to ensure positive outcomes and high retention rates
Library Technician
Alfred M. Gray Marine Corps Research Center
01.2013 - 10.2013
- Led targeted library staff recruitment initiatives, including hiring associates and supporting onboarding and orientation processes
- Developed and coordinated an advisory readers' program
Volunteer Coordinator
Arlington County Department of Libraries
01.2012 - 01.2013
- Strategically steered the coordination of library volunteers, including handling all scheduling and workflow prioritization
- Utilized Spanish abilities facilitating high-attendance bilingual and advisory readers' programs developed for the Spanish-speaking community
Adult Service Librarian
Pierce County Library System
01.2011 - 12.2012
- Conducted surveys and gathered data to create programs for the Hispanic community
- Taught popular beginner computer classes using various technologies and social media to boost attendance
Credential Analyst
Brandman University
02.2009 - 12.2010
- Reviewed and updated program credentials and class discussions for 75 online sections
- Used FileMaker, Blackboard, and Datatel to improve performance
- Instructed staff on FileMaker Pro per FERPA guidelines
Education
Master of Arts - Management
University of Phoenix
Phoenix, AZ01.2023
Master of Arts - Library Information Science
San Jose State University
San Jose, CA 05.2011
Bachelor of Arts - Spanish Language & Interpretation Translation
California State University, Long Beach
Long Beach, CA 06.2006
Skills
- Microsoft Office Suite
- QuestionPoint
- Pioneer LMS
- OCLC
- CRM
- Sales force
- FileMaker
- Blackboard
- Datatel
- Adobe Connect
- WebEx
- Live Meeting
- Google Classroom
- Program implementation
- Scheduling expertise
- Team Management
Degrees
- MM
- MLIS
Summary
Highly Accomplished Leader who drives synergistic library/reference services, student affairs/services, and program/instructional development initiatives., Sound decision maker with a focus consistently aligning with a school's mission, vision, and values while achieving critical enrollment, accreditation, and operational goals., Transformative Self-Starter who implements quality-centric library and information science, services, and administrative practices to foster an enthusiastic workplace while embracing diversity, equity, and inclusion.
Languages
Spanish
Native or Bilingual
Timeline
Course Resource Center Coordinator
American Public Education, INC
10.2023 - 12.2023
Program Manager
A & L Business Solutions-Military Fellowship
06.2023 - 10.2023
Program Coordinator
Pioneer Academics
01.2018 - 05.2019
Director of Librarian Resources Director of Student Affairs
Stanton University
10.2017 - 12.2018
Test Center Administrator Assistant Registrar
California Coast University
01.2017 - 10.2017
Pre-K Teacher
Next Generation Children's Center
10.2015 - 01.2017
Library Technician
Alfred M. Gray Marine Corps Research Center
01.2013 - 10.2013
Volunteer Coordinator
Arlington County Department of Libraries
01.2012 - 01.2013
Adult Service Librarian
Pierce County Library System
01.2011 - 12.2012
Credential Analyst
Brandman University
02.2009 - 12.2010
Master of Arts - Management
University of Phoenix
Master of Arts - Library Information Science
San Jose State University
Bachelor of Arts - Spanish Language & Interpretation Translation
California State University, Long Beach
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