Judy Evans

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure accounts were balanced.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Assisted Real Estate Broker/Property Manager in handling over 100 tenants. Payments to vendors, owners, property manager and real estate agents.
• Worked with QuickBooks Online and Buildium Property Management software.

• Lyon Reporting, Inc. has provided excellent court reporting services to the legal community for over 45 years. It was a pleasure to work with them for almost 24 years as a valued and trusted employee. The owners entrusted with running the operation for extended periods of time while out of town.
• Answered all telephone calls, monitored e-mail and website for scheduling requests, booked and scheduled all depositions.
• Optimized office schedule to balance employee workloads, group productivity and to meet scheduled deadlines whether job was expedited or normal delivery.
• Provided administrative support to office staff, facilitating successful office operations.
• Produced accurate internal and external communications.
• Produced high-quality deposition transcripts, including attachments such as exhibits and videos/discs to attorney clients using court reporting software.
• Monitored and evaluated personnel performance to provide excellent and timely product.
• Trained office employees on proper administrative procedures and how to use court reporting programs, keeping operations consistent and efficient.
• Maintained front office and conference room in clean, well-organized manner to be presentable for guests maximizing professional appeal.
• Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.

REFERENCES SUPPLIED UPON REQUEST.