Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager, Clinical Health Services
Aetna Better Health of Kansas
11.2020 - 04.2021
Managed the staff for regional ICM case management team (25-30 staff members).
Ensured both enterprise and contractual compliance.
Led team through changes with an emphasis on forward thinking with positive attitudes.
Accountable for meeting financial, operational, and quality objectives for this region.
Supervisor, Clinical Health Services
Aetna Better Health of Kansas
12.2017 - 11.2020
Supervised a team of case management staff (15-18 staff members).
Organizing and developing high performance teams.
Collaborate with other healthcare staff to ensure consistency in PH and BH needs of members.
Accountable for meeting financial, operational, and quality objectives for this team.
Case Manager
Heartland Home Health
01.2017 - 12.2017
Manages a caseload of 20-25 patients, providing education, treatments, IV therapy, venipuncture, and wound care.
Oversees the primary care, case management and medication management of patients.
Strong assessment skills.
Patient focused care.
Quality patient care.
Director of Clinical Services/Director of Nursing
Serenity Home Health
05.2013 - 02.2017
Confidently managed the overall operations of clinical services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction.
Educated staff of state and federal statutes, rules and regulations governing home care services.
Coordinated clinical staff activities to ensure the availability of appropriate clinical and support staff for patient care.
Facilitated an on-going assessment of patient/family needs and implementation of interdisciplinary team care plans.
Contributed substantially to successful Medicare Surveys, deficiency free.
Further experience includes working in float pool as both staff nurse and supervisor, working in utilization review in home health setting and Oncology as both staff nurse and supervisor.