Summary
Overview
Work History
Skills
Timeline
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Judy Gomes

Long Beach,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Well known for creating positive work place. Have become very proficient on floor setups, Responsible in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented, Over all great customer service

Overview

12
12
years of professional experience

Work History

Lead Sales Manager

See's Candies
11.2018 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • open and or close store
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Encouraged customers to make additional purchases by highlighting current deals or New items
  • Have the store full and well-stocked.
  • Accomplished multiple tasks within established time frames.
  • Maintained professional, organized, and safe environment for employees and customers.
  • Store inventory Product Management
  • make sure to sample customers when they walk in , Ask questions and give them recommendations by asking their preference and making sure over all you give great customer service to encourage customers to come back.

Caregiver

IHHS
02.2013 - 08.2019
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.

Cashier

99 Cent Only Store
04.2012 - 03.2016
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Learned duties for various positions and provided backup at key times.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.
  • Assisted customers with Spanish-language inquiries in a timely and professional manner.


Skills

  • Store Appearance and Merchandising
  • Product Knowledge
  • Organization
  • Creativity
  • Communication
  • Professionalism and Strong work ethic
  • Perseverance and motivational
  • Ability to work under pressure
  • Confidante
  • Great Customer Service
  • Team work
  • Product management

Timeline

Lead Sales Manager

See's Candies
11.2018 - Current

Caregiver

IHHS
02.2013 - 08.2019

Cashier

99 Cent Only Store
04.2012 - 03.2016

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Judy Gomes