Judy Goza
Arkadelphia,AR
Summary
Hardworking Kitchen Assistant well-versed in food preparation techniques and inventory management to maintain consistent stock of needed supplies. Shoulders multiple kitchen tasks in support of cooks and servers. Thrives in busy environments.
Overview
35
35
years of professional experience
Work History
Kitchen Assistant
Arkadelphia Human Developement Center
01.2019 - Current
- Cleaned and organized kitchen stations to promote team efficiency.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
- Managed time to juggle multiple tasks simultaneously with ease.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Transported food items from storage areas to kitchen for prepping.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Followed recipes and chef instructions to prepare food correctly.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Monitored food temperatures and quality throughout shifts.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Learned other teammates' work tasks to train as backup.
Closing Manager
Celebrations Fine Wine & Spirits
10.2018 - Current
- Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
- Utilized checklists to stay organized and ready when guests arrived and completed management duties before closing.
- Encouraged atmosphere of teamwork by supporting staff and fostering cooperation and trust through fairness and consistency.
- Served as first contact in escalation path to resolve questions between team members, customers and third-party vendors.
- Developed refinements to streamline closing processes.
- Reconciled register sales and receipts and determined if register tape matched total sales in system.
- Delivered value to customers by building reputation for quality products, friendly service and cleanliness.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reported issues to higher management with great detail.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service
Cook
Slim & Shorty's
10.2018 - 01.2019
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Communicated closely with servers to fully understand special orders for customers.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Managed opening and closing shift kitchen tasks.
Kitchen Manager
The Cue Eatery & Pool Hall
02.2017 - 10.2018
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Collaborated with other departments to coordinate meal service and special events, executing smooth operations.
- Calculated prices of ingredients to monitor food costs and control expenses.
- Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
- Designed and maintained menus to offer variety of high quality and consistency of dishes.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Maximized quality assurance by completing frequent line checks.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Purchased food and cultivated strong vendor relationships.
- Developed unique events and special promotions to drive sales.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Office Manager
First Class Pilot Car
02.2016 - 04.2018
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Controlled finances to lower costs and keep business operating within budget.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Reported to senior management on organizational performance and progress toward goals.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Evaluated employee records and productivity and submitted evaluation reports.
- Delivered performance reviews, recommending additional training or advancements.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Deli Line Lead
Pilot Flying J Travel Center
07.2015 - 02.2017
- Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
- Followed daily production schedules for organized and on-time deliveries.
- Assisted in training new employees and implementing procedural changes.
- Communicated shift handover information to keep personnel aware of incomplete tasks.
- Monitored product quality to achieve superior quality reputation.
- Provided and promoted solutions to eliminate reoccurring problems.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
Inventory Control Specialist
Walgreen's Distribution Center
10.1999 - 07.2015
- Completed physical inventory counts each month.
- Audited and corrected discrepancies in inventory numbers.
- Completed daily cycle counts to maintain accuracy of records.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
- Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
- Used equipment like forklifts and pallet jacks to move inventory.
- Unloaded shipments, reviewed merchandise, and tracked paperwork.
- Developed and implemented a system to track and monitor incoming, outgoing and on-hand inventory.
- Developed and implemented inventory management strategies for improved stock flow.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Recorded daily activities for inventory control.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Received new stock and input values into computer system.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
Orthodontic Assistant
Dr. Alan D. Willis. D.D.S. M.D.S
09.1993 - 10.1999
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Took x-rays, photographs and impressions of patients' teeth and mouth.
- Taught patients strategies for boosting oral hygiene, controlling plaque, and protecting tooth enamel from long-term damage.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
- Poured and shaped molds from impressions and trimmed molds in grinder.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Set appointments and made follow-up calls.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared and sterilized instruments and materials for use by dentists.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled and confirmed patient appointments.
- Staged tray for procedures by arranging dental instruments and equipment.
- Prepared patient X-rays and images for review by dentist.
Bookkeeper
Flightline Aero Services
05.1988 - 02.1992
- Maintained and processed invoices, deposits, and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reconciled and corrected issues with financial records.
- Posted daily receipts and payments in accordance with corporate protocols.
- Established QuickBooks accounting system to reflect accurate financial records.
- Identified accounting errors when cross-referencing documents and database information.
- Reported financial data and updated financial records in ledgers and journals.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Reduced financial discrepancies through transaction monitoring and management.
- Developed and implemented procedures to improve accounting efficiency.
Education
Business Management
Rend Lake Community College
Ina, ILSkills
- Kitchen station cleanliness
- Kitchen equipment operation
- Ingredient management
- Safe food handling
- Food storage protocol
- Work station cleaning
- Food safety measures
- Sweeping and mopping
Timeline
Kitchen Assistant
Arkadelphia Human Developement Center
01.2019 - Current
Closing Manager
Celebrations Fine Wine & Spirits
10.2018 - Current
Cook
Slim & Shorty's
10.2018 - 01.2019
Kitchen Manager
The Cue Eatery & Pool Hall
02.2017 - 10.2018
Office Manager
First Class Pilot Car
02.2016 - 04.2018
Deli Line Lead
Pilot Flying J Travel Center
07.2015 - 02.2017
Inventory Control Specialist
Walgreen's Distribution Center
10.1999 - 07.2015
Orthodontic Assistant
Dr. Alan D. Willis. D.D.S. M.D.S
09.1993 - 10.1999
Bookkeeper
Flightline Aero Services
05.1988 - 02.1992
Business Management
Rend Lake Community College
Similar Profiles
Clarence Anschutz JuniorClarence Anschutz Junior
Skilled Trade Worker at Arkadelphia Human Development CenterSkilled Trade Worker at Arkadelphia Human Development Center
Mishema BoleyMishema Boley
Clincial Director at Cognitive Developement CenterClincial Director at Cognitive Developement Center
Abby YorkAbby York
Preschool Lead Teacher at Knox Child Developement CenterPreschool Lead Teacher at Knox Child Developement Center