Judy Green
Stockbridge
Summary
Dynamic CMA with proven success at Leidos/QTC Health Services, excelling in patient care and workflow optimization. Expert in electronic medical records and laboratory testing, ensuring compliance with HIPAA regulations. Recognized for exceptional problem-solving skills and attention to detail, enhancing patient experiences and operational efficiency.
Overview
5
5
years of professional experience
Work History
CMA/Sr Spec V
Leidos/QTC Health Services
Stockbridge
09.2020 - Current
- Optimized front and back office patient workflows to minimize office wait times.
- Responded to patient callbacks and phone-in prescription refill requests.
- Performed administrative duties such as scheduling appointments, maintaining medical records, filing insurance claims and handling billing inquiries.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Monitored vital signs such as heart rate, respiration rate and blood pressure; recorded results in patient charts accurately and promptly.
- Performed laboratory tests such as urinalysis and blood glucose monitoring, following established protocols.
- Maintained accurate patient records in accordance with HIPAA regulations.
- Maintained inventory of supplies and equipment to ensure proper functioning of the clinical environment.
- Assisted with patient admissions and discharges, including obtaining vital signs, medical histories and insurance information.
- Answered phones promptly; responded professionally to inquiries from patients or family members.
- Documented all activities accurately into electronic medical records system.
- Provided direct patient care by assisting with treatments and administering medications as directed by physicians.
- Conducted physical assessments including measurements of height, weight, temperature and pulse rate; reported any changes in condition to supervising physician or nurse practitioner.
Education
Certificate - Clinical Certified Medical Assistant
Everest Institute of Technology
Detroit, MI06-2016
Associate of Science - Physchology
Wayne County Community College
Detroit, MI04-2014
Skills
- Patient care
- Electronic medical records
- Laboratory testing
- Certified in basic life support (BLS)
- EKG administration
- Appointment scheduling
- HIPAA compliance
- Team collaboration
- Problem solving
- Attention to detail
- Customer service
- Medical terminology knowledge
- Phlebotomy
- Professionalism and ethics
- Patient triage
- Communicating with patient families
- Pulmonary function tests (pfts)
- Patient flow management
- Vital signs and examinations
- Workflow optimization
Accomplishments
SPOT AWARDS for two years in a row
numerous certifications including but not limited to HIPAA, CAOHC, BLS
Timeline
CMA/Sr Spec V
Leidos/QTC Health Services
09.2020 - Current
Certificate - Clinical Certified Medical Assistant
Everest Institute of Technology
Associate of Science - Physchology
Wayne County Community College