Experienced in multitasking and office management, skilled professional with a medical background. Expertise in administrative management and operational leadership, successfully implementing strategies to improve policies, procedures, and processes. Achieved reduced labor costs, increased productivity, and maintained high quality standards in administrative support. Multidisciplinary approach enables effective navigation of challenges and delivery of efficient solutions.
Overview
16
16
years of professional experience
Work History
Driver
Amazon
11.2021 - Current
Company Overview: Amazon Flex Driver
Deliver packages to Customer
Amazon Flex Driver
Administrative Assistant
Texas PowerHouse Realty
04.2024 - 01.2025
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Office manager / medical assistant
Advantage women’s care, P.a.
08.2008 - 12.2018
Conducted performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions
Elevated productivity initiatives and managed presidential calendar, including coordinating itinerary and scheduling appointments
Oversaw training and daily performance of [6-10] staff
Coordinated office activities and operations to secure efficiency and compliance with company policies
Interviewed, on-boarded, developed and oversaw daily activities of 6-10 clerical and administrative office personnel
Scheduled patients for surgery
Updated employee paperwork and records
Managed office inventory by maintaining documentation of stock
Managed inventory and purchase of supplies for office
Scheduled appointments and maintained master calendar
Completed billing, collections and reporting duties on daily basis