Summary
Overview
Work History
Education
Skills
Timeline
Generic

Judy Higgins

Shelbyville,IN

Summary

I enjoy collaborating among co-workers and implementing effective strategies to improve daily and long term goals. I am a hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. I am a dependable candidate with a willingness to learn.

Overview

18
18
years of professional experience

Work History

Resource Instructional Assistant

Clark-Pleasant Community Schools
08.2007 - Current
  • Collaborated with educators to develop instructional materials and resources.
  • Assisted in implementing differentiated learning strategies to support diverse student needs in grades K-5.
  • Participated in professional development workshops to enhance instructional practices.
  • Facilitated communication between teachers and students regarding educational resources.
  • Contributed to the assessment of student learning through various evaluation tools and techniques.
  • Addressed diverse learning needs through differentiated instruction techniques, ensuring academic growth for all students.
  • Participated in ongoing professional development opportunities to stay current with educational trends and research-based teaching practices.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Facilitated small group instruction to address individual learning needs.
  • Provided emotional support to students.
  • Improved behavior by modeling positive choices and teaching socially-acceptable options.
  • Helped students with special needs integrate into general classroom environments by advocating for individual requirements and helping teachers solve problems.
  • Supported struggling learners through targeted interventions, leading to increased academic achievement and confidence.

Assistant Teacher

Honey Grove Educational Center
07.2017 - Current
  • Helped develop individualized support strategies for diverse student needs.
  • Served as a reliable source of support for lead teacher during times of absence or need for additional assistance.
  • Established strong relationships with parents through regular communication, fostering trust and collaboration for their child's development.
  • Observed children to identify individuals in need of additional support and helped to develop a strategy to improve assistance.
  • Assisted management with the implementation of positive reinforcement strategies, leading to a more conducive learning environment.
  • Encouraged engaging hands-on activities that facilitated learning through play, promoting cognitive development among students.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Intervene in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Established positive relationships with students and families.
  • Modeled positive behavior and communication skills for students.
  • Helped new preschool children get used to routines by being consistent on a daily basis.
  • Implemented behavior management plans as needed.
  • Supported students in developing self-esteem and self-confidence.
  • Assisted in managing approximately 30 preschool thru 5th grade kids

Key Holder

Cato
06.2022 - 04.2025
  • Trained and mentored new staff on customer service standards and sales techniques.
  • Followed daily store operations, ensuring compliance with company policies and procedures.
  • Implemented visual merchandising strategies to enhance product presentation and drive sales.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
  • Assisted in training and supervising new employees to apply best practices in customer service and store operations.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Maintained store's cleanliness and visual standards, creating welcoming environment for customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Managed inventory control processes, optimizing stock levels and minimizing shrinkage.
  • Oversaw cash handling procedures, ensuring accuracy in register transactions and deposits.
  • Followed opening and closing policies to ensure cash drawer was accurate.

Assistant Concessions Manager

Shelbyville Parks & Recreation
06.2024 - 07.2025
  • Managed daily operations, ensuring efficient service delivery and optimal customer satisfaction.
  • Trained and mentored staff on best practices for food safety and customer service standards.
  • Resolved customer complaints promptly, fostering a positive reputation for the concession stand operations.
  • Collaborated with families to ensure seamless coordination during tiki hut rentals for birthday parties.
  • Managed cash handling procedures ensuring accuracy in transactions between the pool concessions and customers.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed concession stand and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

Graduate Certificate - Travel And Hospitality

International Business College
IN
05.1991

Skills

  • Behavior management
  • Small group instruction
  • Special needs students
  • Teaching strategies
  • Skills development
  • Instructional support
  • Professional development
  • Individualized education plans
  • School policies and procedures
  • Faculty collaboration
  • Individualized instruction
  • Special education support

Timeline

Assistant Concessions Manager

Shelbyville Parks & Recreation
06.2024 - 07.2025

Key Holder

Cato
06.2022 - 04.2025

Assistant Teacher

Honey Grove Educational Center
07.2017 - Current

Resource Instructional Assistant

Clark-Pleasant Community Schools
08.2007 - Current

Graduate Certificate - Travel And Hospitality

International Business College

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Judy Higgins