JUDY HILL
City of Milwaukee Water Works
West Allis,WI
32
years of professional experience
Experienced administrative professional with strong background in office management, payroll processing, scheduling and customer service. Skilled in handling multiple tasks in a timely manner to meet deadlines. Excellent organizational skills with attention to detail and an emphasis on confidentiality.
Work History
Administrative Assistant IV
1 Year 11 Months- Process contract change orders, Schedule of Bids, Notice to Proceed letters and other Engineering correspondence
- Prepare confidential correspondence and reports for Water Works management team
- Manage daily and biweekly sick reports for absence analysis
- Maintain and update confidential employee contact log, departmental telephone directories, contractor database, wholesale and resale customer lists and section organizational charts
- Prepare water disconnection letters for City Council members to communicate with their constituents
- Maintain database of current new employee forms and departmental documents to support onboarding and regulatory compliance
- Set up new employee folders and maintain confidential personnel and medical files
- Schedule meetings, employee tours and disciplinary hearings
- Compile monthly SBE report for approval by Water Works and DPW management
- Coordinate bulk mailings to contractors for distribution of important project information
- Prepare disciplinary paperwork, suspensions, resignations and other HR-related documents
- Screen incoming calls, distribute mail and and maintain departmental inventory
- Order business cards for Water Works staff
- Coordinate fundraising for yearly UPAF and Combined Giving campaigns
Police District Administrative Assistant
5 Years 1 Month- Processed and approved daily and biweekly payroll for three shifts, ensuring accurate and timely payroll reports
- Verified and approved timecard entries for accuracy and completeness
- Created and amended staffing schedules to ensure adequate coverage on each shift
- Prepared staffing reports, manning rosters and other correspondence for supervisors
- Managed absence analysis calendars, tracking employee attendance and leave to support staffing decisions
- Maintained confidential personnel files and employee rosters
- Answered incoming calls from law enforcement agencies, other governmental offices and civilians
- Ran queries for driver's licenses, criminal background checks and dispatched calls
- Prepared arrest packages for officers in the field
- Assisted at front counter and accepted payments for tickets and fingerprinting
- Tracked inventory levels and ordered supplies
International Sales Coordinator
11 Years 11 Months- Key account representative for international customers and subsidiary offices
- Developed and implemented process improvement plans to enhance operational efficiency
- Assisted with SAP computer system conversion and coordinated training of employees in SAP
- Processed and routed ocean and air shipments, ensuring timely delivery and compliance with international regulations
- Worked closely with other departments and freight forwarders to resolve shipping and packaging issues
- Prepared sight drafts and letters of credit for international shipments
Education
Associate Degree - Health Information Management
- Medical Coding Specialist Diploma
- Provost List Honoree 3.87 GPA
No Degree - Biology / Art History
Skills
Microsoft Excel
Word
Outlook
Powerpoint
Payroll Processing
Staff Scheduling
Human Resources and Office Administration
Data Entry & Database Management
Calendar Management
Exceptional Customer Service
Employee Training & Onboarding
Confidentiality & Compliance
Attention to Detail
Process Improvement
Diversity and Cultural Awareness Training
Timeline
Administrative Assistant IV
City of Milwaukee Water Works
09.2024 - CurrentRead More
Police District Administrative Assistant
City of Milwaukee Police Department
08.2019 - 09.2024Read More
International Sales Coordinator
Sigma-Aldrich Corporation
05.1994 - 04.2006Read More
Milwaukee Area Technical College
Associate Degree from Health Information Management
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University of Wisconsin-Milwaukee
No Degree from Biology / Art History
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