Motivated professional with several years of experience in the healthcare field. I am an energetic and reputable individual possessing a strong work ethic, professional demeanor, and superb initiative. I have exceptional critical thinking and decision-making skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Administrative Asst. - Senior /Scheduling Coord.
UPMC Senior Communities SWAT
Pittsburgh, PA
05.2022 - Current
Scheduling of SWAT employees at the five Pittsburgh senior communities' facilities
Prepare new hire paperwork
Meet new hires on day two of orientation
Payroll
Newsletter
Engage in Team's meetings
Work closely with the Infection Prevention Team by assisting with Fit Testing
Senior Communities ShiftSelect Coordinator
Teaching ShiftSelect to employees throughout the senior communities' facilities
Teach new staff ShiftSelect
Troubleshoot problem with ShiftSelect
Senior Communities BLS Training Site Coordinator
Work closely with all senior communities' facilities to ensure BLS compliance
Teach one BLS class a month throughout the senior communities
Teach BLS Instructors
Monitor all BLS instructors within my training site
Updated contact lists regularly when changes occur in employee status or contact information.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Entered data into spreadsheets using Microsoft Excel
Facilitated communication between different departments within the organization.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Updated system to organize office documentation, maximizing efficiency and increasing productivity.
PCT-Specialist
UPMC Magee Women's Hospital
Pittsburgh, PA
09.2017 - 05.2022
Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows
Patients' clothing and bedside tables/equipment
Maintained accurate records of patient care, condition, progress, and concerns
Monitored vital signs, such as blood pressure and pulse
Tested and recorded blood glucose levels
Provided pre- and post-operative care
Assisted patients with bathing, oral hygiene, grooming, feeding and elimination
Helped patients move in and out of beds, wheelchairs, and automobiles
Heart Monitoring of ICU, med surg and maternity patients
Placing, removing and care of foley's and IV's
Blood Draws
Ordering of office supplies
Working with the APP's and doctors to order special ICU supplies
Designed an ECMO Kit for UPMC Presbyterian Hospital's ECMO team
Teaching proper donning and doffing techniques
Assisted with opening the COVID unit
Employee experience Committee
Medical Assistant Office Manager
Colonnades Family Medicine
Wexford, PA
03.2015 - 01.2018
Assisted in the maintenance of medical charts and/or electronic medical record (filing
Op Reports, test results, home care forms)
Maintained accurate records of patient care, condition, progress, and concerns
Monitored vital signs, such as blood pressure and pulse
Responded appropriately to the physical, emotional, and developmental needs of
Patients
Obtained information about clients' medical history, drug history, complaints, and
Allergies
Schedule patient appointments
Maintained a clean, healthy, and safe environment
Performed clerical duties, such as word processing, data entry, answering phones and
Filing
Maintaining employee schedules
Ordering of supplies
Blood draws and specimen collection
Nursing Assistant II
AHN- West Penn Hospital
Pittsburgh, PA
02.2011 - 01.2017
Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows
Patients' clothing and bedside tables/equipment
Maintained accurate records of patient care, condition, progress, and concerns
Monitored vital signs, such as blood pressure and pulse
Tested and recorded blood glucose levels
Provided pre- and post-operative care
Assisted patients with bathing, oral hygiene, grooming, feeding and elimination
Emergency Medical Technician
McCandless Franklin Park Ambulance Authority
Ingomar, PA
06.2001 - 07.2014
Responded to dispatched emergency assignments quickly and safely
Performed basic patient assessments
Assessed patient condition through physical and verbal exams and by collecting
Information from others at the scene
Interpreted limited histories and used physical examinations to identify potential
Underlying critical issues
Monitored patients for changes and reviewed and revised plans accordingly
Inspected the vehicle, medical supplies, and equipment during down time
Promoted team effort when working with dispatch center, external public safety
Agencies and health care providers
Demonstrated high standards of performance, including teamwork, communication
And compassion
Kept vehicles ready for emergencies by cleaning them and keeping medical supplies
Stocked
Strictly protected the confidentiality of all information related to patient care activities
And EMS operations
Education
Associate of Science - General Studies of Science
CCAC
01.2015
Associates -Health Care Administrative Assist. / Medical Assist. - Medical Assistant
Newport Business Institute
01.1996
Bachelor - Healthcare Administration - Leadership
Capella University
Skills
Rapid patient assessments
Defensive driving training
Spinal immobilization methods
Calm under pressure
Fast thinking
Phlebotomy
EKG's
Monitor Tech
IV's
Safe emergency vehicle driver
Epro ordering
EVOC training
Payroll Processing
Scheduling Tools
Staff Coordination
Documentation And Reporting
Timesheet Management
Teamwork and Collaboration
Data Entry
Staff Management
Staffing assignments
Skilled in Microsoft
Administrative duties
HR understanding
Critical Thinking
Time management skills
Office Administration
Attention to Detail
Insurance Verification
Office Management
Telephone Etiquette
Administrative Support
Documentation skills
Medical Terminology
Inventory Management
Certification
EVOC
EMT
BLS Instructor
BLS Training Site Coordinator
Accomplishments
UPMC Sunflower Award
Timeline
Administrative Asst. - Senior /Scheduling Coord.
UPMC Senior Communities SWAT
05.2022 - Current
PCT-Specialist
UPMC Magee Women's Hospital
09.2017 - 05.2022
Medical Assistant Office Manager
Colonnades Family Medicine
03.2015 - 01.2018
Nursing Assistant II
AHN- West Penn Hospital
02.2011 - 01.2017
Emergency Medical Technician
McCandless Franklin Park Ambulance Authority
06.2001 - 07.2014
Associate of Science - General Studies of Science
CCAC
Associates -Health Care Administrative Assist. / Medical Assist. - Medical Assistant