JUDY LINGARD
Sanford,FL
Summary
Proven administrative professional with a track record of enhancing office efficiency and customer satisfaction at Seminole High School 9th Grade Center. Excelled in database entry and maintaining high levels of file organization, coupled with exceptional telephone etiquette, to improve client retention and streamline operations. Demonstrated ability to manage multiple priorities with meticulous attention to detail.
Overview
35
35
years of professional experience
Work History
FTE Clerk
Seminole High School 9th Grade Center
08.2016 - 03.2022
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with students and parents by phone, email, or in-person to provide information.
- Kept data entry by carefully inputting information into computer systems with attention to detail.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Enhanced office organization with regular maintenance of students files, records, and supplies inventory.
Front Desk Secretary
Seminole High School 9th Grade Center
08.2011 - 08.2016
- Greeted visitors and parents and students upon arrival, offered assistance, and answered questions to build rapport.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Maintained transaction security by verifying parents identification.
- Streamlined office communication by effectively handling incoming calls and directing them to the appropriate departments.
Dance Instructor
Midway Elementary School
08.1991 - 06.2011
- Planned routines for recitals and performances.
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Worked in team-based environment to uphold quality and continuity of service to clients.
Front Desk Secretary/Para-Professional
Midway Elementary School
08.1987 - 06.1991
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Maintained transaction security by verifying parents identification.
- Contributed to increased client retention through exceptional customer service skills during initial contact at the front desk.
- Assistant teacher as needed.
Education
High School Diploma -
Oviedo High School
Oviedo, FL06.1981
Skills
- Telephone Etiquette
- Customer Satisfaction
- File Maintenance
- Document Management
- Mail handling
- Basic accounting
Timeline
FTE Clerk
Seminole High School 9th Grade Center
08.2016 - 03.2022
Front Desk Secretary
Seminole High School 9th Grade Center
08.2011 - 08.2016
Dance Instructor
Midway Elementary School
08.1991 - 06.2011
Front Desk Secretary/Para-Professional
Midway Elementary School
08.1987 - 06.1991
High School Diploma -
Oviedo High School
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