Judy Maeda
New York,NY
Summary
Dynamic leader with a proven track record at La Palapa and Global 33, enhancing operational efficiency and fostering strong client relationships. Expert in operations management and team leadership, I excel in driving performance improvements and strategic financial planning. Achieved significant cost reductions and increased customer satisfaction through innovative service offerings and effective staff training.
Personable and driven individual with strong leadership skills and collaborative mindset. Possesses comprehensive understanding of business operations and financial management, with proficiency in data analysis and strategic planning. Capable of driving team performance and achieving organizational goals.
Overview
29
29
years of professional experience
1
1
Certification
Work History
GM
La Palapa
11.2004 - Current
- Delivered exceptional customer experiences through personalized service offerings tailored to individual preferences.
- Fostered a positive work environment to improve team morale and productivity levels.
- Reduced costs with thorough budget analysis and strategic financial planning.
- Streamlined operations for increased efficiency by identifying areas of improvement in workflow processes.
- Negotiated favorable contracts with suppliers, securing competitive pricing without compromising on product quality or service delivery standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Interacted well with customers to build connections and nurture relationships.
Owner GM
Global 33
02.1996 - 10.2004
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
Bachelor of Arts - Business /History
Skills
- Operations management
- Organizational development
- Marketing expertise
- Staff training and development
- Human resources management
- Vendor relationships
- Schedule management
- Team player
- Team leadership
Certification
Food Service Cerification
Timeline
GM - La Palapa
11.2004 - Current
Owner GM - Global 33
02.1996 - 10.2004
Food Service Cerification
Coe College - Bachelor of Arts, Business /History
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