Judy Malewiacki
Wilmington,NC
Summary
High desire to create an exemplary relationship with all internal and external sources. Highly trained Implementation Specialist with project scope analysis, systems configuration and maintenance and troubleshooting expertise. A diligent employee multitasking on very complex assignments. Ready for a new position that involves providing customer assistance in the IT environment.
Overview
17
17
years of professional experience
Work History
Implementation Specialist / Yardi Relief Suite
Yardi Systems, Inc.
Raleigh, NC
10.2017 - Current
- Provide a high level of support to the Team
- Successfully handled simultaneous prioritization and management of multiple tasks
- Maintained efficient workflow for document management for onboarding
- Ensured utmost confidentiality while dealing with sensitive matters or topics involving clients and customers
- Performed quality assurance checks throughout the implementation process to verify accuracy of data entries.
- Served as liaison between customer support team and technical team members in order to resolve any issues or questions that arose during implementation.
- Assisted in resolving escalated customer issues related to software implementations.
Exec. /Administrative Assistant Coordinator
SCHUMACHER CLINICAL PARTNERS
Lafayette, LA
01.2007 - 06.2016
- Provided a high level of support to the Team including Calendar management, coordinate meetings, act as a key liaison with Clients, Executives, and Providers
- Answering phones and directing all incoming calls to the appropriate parties promptly and efficiently
- Handle all incoming and outgoing electronic communications
- Prioritizing and managing multiple tasks simultaneously
- Arrange travel schedules and reservations for Physicians and Providers
- Manage the delivery and retrieval of signed Healthcare Provider contractual agreements
- Maintain the upmost discretion when dealing with sensitive topics
- Assist with the on boarding process for new hires, schedule orientations and prepare agendas.
Skills
- Prioritizing
- Leadership Skills
- Travel Arrangements
- Expenses Reports Team
- Telecommunication
- Calendar Management
- Time Management
- Confidentially Standards
- Impeccable Organization
- Prep/Submission of Reports
- Outlook
- Microsoft Office
- Google Analytics
- DocuSign
- Sales Force
- Tangier Systems
- Workday Systems
- Mac & PC Platforms
Accomplishments
- Aspire Training: 261 Courses, 13 Badges, and 9 Certifications
- Kudos: Exceedingly well organized, flexible, and enjoys the challenges of supporting a team environment. Assumes a positive attitude in a fast-paced atmosphere, always remains flexible, proactive, resourceful, and efficient.
- ATAM Mentorship Program, Onboarding MR, Rent Relief, Utility Relief, Case Auditor, Yardi Relief Suite.
References
References available upon request.
Timeline
Implementation Specialist / Yardi Relief Suite
Yardi Systems, Inc.
10.2017 - Current
Exec. /Administrative Assistant Coordinator
SCHUMACHER CLINICAL PARTNERS
01.2007 - 06.2016
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