Hardworking, passionate, and detail-oriented job seeker with strong organizational skills. Detail-oriented with proven problem-solving skills.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Administrator
Meeks Hardwood Flooring, Inc.
01.1995 - Current
Manage QuickBooks
Create agendas and facilitate employee meetings
Developed employee handbook
Developed and implemented a three-year National Apprenticeship Certification Program with the Department of Labor
Maintained personnel records and updated internal databases to support document management
Streamlined invoice processing, reducing average payment turnaround time
Optimized customer experience by delivering superior services and effectively troubleshooting issues for over 50 builders, remodelers, restoration companies, realtors, and residential home-owners
Evaluated staff performance and provided coaching to address inefficiencies
Maintained an overall safe work environment with employee training programs and enforcement of safety procedures.
Evaluated customer needs and feedback to drive product and service improvements
Group Facilitator
Volunteer Work
04.2014 - 04.2019
Created a supportive environment by fostering trust, empathy, and mutual respect among 8 participants
Guided goal-setting strategies, empowering participants to take ownership of their personal development journey
Established clear expectations for behavior by setting ground rules and modeling appropriate conduct at all times during sessions
Facilitated dialogue between participants
Advanced leadership skills among participants by offering opportunities for co-facilitation or peer-led activities during group sessions
Continually sought opportunities for professional development by attending relevant trainings, workshops, and conferences to enhance facilitation skills
Promoted active participation by engaging individuals through thought-provoking questions and activities designed to stimulate discussion
Education
Assoc in Accounting and Business Management -
Spencerian College
Louisville, KY
12.1984
Skills
Creativity
Leadership
Organization
Problem-solving
Teamwork
Customer Service
Office Administration
Attention to Detail
Personal Information
Title: Administrator
Affiliations
Building Industries of Louisville
National Wood Flooring Association
Better Business Bureau
Certification
Kentucky Registered Apprenticeship Program with the Department of Labor
Timeline
Group Facilitator
Volunteer Work
04.2014 - 04.2019
Administrator
Meeks Hardwood Flooring, Inc.
01.1995 - Current
Assoc in Accounting and Business Management -
Spencerian College
Kentucky Registered Apprenticeship Program with the Department of Labor
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