Judy Morson

• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
• Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
• Developed and implemented improvements to pharmacy organization system.
• Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
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I was the high school bookkeeper, I was in charge of all school accounts, purchase orders, paying invoices, paying bills. I kept up with all account balances also reconciling bank statement, making deposits, reconciling ticket sales from all sports. I took this job due to my husband taking the new head football coach at Fayetteville High. We were there for 3 years and he took a head football coaching position at Florence High school in Alabama where we are from.

I was a certified pharmacy technician here for 2 years until my husband took a head football coach job in Fayetteville, Tn. My job was entering patients information, filling prescriptions, counting medicine, checking in drug orders from our wholesale, getting prior authorizations approved for the patients insurance, taking doctor phone in prescriptions for patients, waiting on patients. I also helped patients find a Medicare part D plan and signed them up with their okay.. Basically anything the pharmacist needed me to do. I love people and helping them.

My job title was the head certified pharmacy technician. My job persist of:

• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
• Communicated directly with doctors offices via telephone, fax, and email.
• Completed paperwork, entering prescription and insurance or billing information into patient profiles.
• Assisted in preparation, distribution, and storage of pharmaceuticals.
• Counted, measured, and compounded medications following standard procedures.
• Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
• Stocked, labeled and inventoried medication to keep accurate records.
• Maintained drug inventory levels by ordering necessary medications and supplies.
• Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
• Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
• Resolved non-routine issues like third-party billing, computer system and customer service issues.
• Collected co-payments or full payments from customers.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
• Reviewed and verified customer information and insurance provider information.
• Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
• Coordinated verification and filling of more than several daily prescriptions in high-volume pharmacy environment.
• Set up and modified patient profiles in our computer system to include current information such as medications and insurance details.
• Supervised 3 pharmacy technicians and coordinated day-to-day assignments.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Getting patient's their tax information from their profiles.
• I assisted pharmacist with anything I could help them with.